How to Talk to a Live Person in Openreach Customer Service

If you need to speak to a live customer service representative in Openreach customer service you need to dial 0800-023-2023. To speak with a live agent, you need to press 3 (if you have a general inquiry or a complaint) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report damage to Openreach equipment or damage caused to your property by Openreach press 1.
  • If you are calling about the placement of a pole erected in the last 90 days press 2.
  • If you have a general inquiry or a complaint press 3.

Openreach Customer Service Hours

Live customer service representatives from Openreach are available from 8am to 8pm Monday-Friday, from 10am to 6pm Saturday, from 10am to 4pm Sunday.

Openreach Customer Support Phones

  • Openreach Customer Support Phone is 0800-023-2023. Live customer service representatives from Openreach are available from 8am to 8pm Monday-Friday, from 10am to 6pm Saturday, from 10am to 4pm Sunday.

Openreach Social Networks Customer Service

Openreach Live Chat Support

You can start a live chat session with a Openreach Support Agent on the Openreach Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.

Openreach support e-mail

For Availability Checker Enquiry you need to go to the Openreach Customer Form page, fill in the form and press the “Submit” button.

Openreach Help Center

Openreach Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm

Categories

Updated on in Telecommunications