How to Talk to a Live Person in British Telecom Customer Service

If you need to speak to a live customer service representative in BT customer service you need to dial 0800-800-150. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-3 minutes).

Alternatively, you can use the following other options available in the customer service phone menu:

  • If you are calling about your home phone or broadband press 1.
  • For BT TV and Sport press 2.
  • For BT Mobile press 3.
  • To help with your BT email or Cloud account press 4.
  • To report suspicious contact and learn how to protect yourself press 5.

BT Customer Service Hours

Live customer service representatives from BT are available from 8am to 9pm Monday-Friday, from 8am to 8pm Saturday-Sunday.

BT Customer Support Phones

  • BT Customer Support Phone is 0800-800-150 (from the UK) or 44-150-174-7714 (from outside the UK). Live customer service representatives from BT are available from 8am to 9pm Monday-Friday, from 8am to 8pm Saturday-Sunday.
  • From BT mobile you need to dial 150.
  • For Contact BT Business need to dial 0800-800-152.

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BT Social Networks Customer Service

BT Support Community

You can get the answers to your questions about BT on the BT Forum page. Community Support representative are available 24 hours a day seven days a week.

BT Live Chat Support

You can start a live chat session with a BT Support Agent on the BT Support page. To speak with a live agent, you need to сhoose the question you are inquiring about and press the “Chat with us” button. Chat is available from 7am to 11pm Monday-Sunday.

BT support e-mail

BT doesn’t offer live support via e-mail.

BT Help Center

BT Opening Hours

Monday 8am to 9pm
Tuesday 8am to 9pm
Wednesday 8am to 9pm
Thursday 8am to 9pm
Friday 8am to 9pm
Saturday 8am to 8pm
Sunday 8am to 8pm

Categories

Updated on in Telecommunications