How to Talk to a Live Person in Michigan Department of Labor and Economic Opportunity Customer Service

If you need to speak to a live customer service representative in the Michigan Department of Labor and Economic Opportunity customer service you need to dial 1-866-500-0017. To speak with a live agent, you need to stay on the line, then press 1 (for English), press 1 (for inquire about or file a claim for unemployment), after press 1 (for questions on your file claims) and stay on the line (typical waiting time is about 2-4 hours).

Alternatively you can use the following other options available in the customer service phone menu:

First menu:

  • To receive a link to report an issue with my login press 1.
  • To receive a link to report an access issue with MiWAM press 2.
  • If you do not want to receive a link press 9.

Second menu (if you stay on the line):

  • For inquire about or file a claim for unemployment press 1.
  • To change your payment method press 2.
  • To report fraud or identity theft press 3.
  • For inquiries regarding restitution for garnishment press 4.
  • For bankruptcy in front of the court press 5.
  • For TRA press 6.
  • To repeat this menu press the star key.

Then if you press 1 (for inquire about or file a claim for unemployment) in the above menu you will get the following sub-menu:

  • For questions on your file claims press 1.
  • For employer file claims press 2.

Michigan Department of Labor and Economic Opportunity Customer Service Hours

Live customer service representatives from Michigan Department of Labor and Economic Opportunity are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Unemployment Insurance Customer Service Phones

  • Michigan Unemployment Insurance customer service phone number is 1-866-500-0017. Live customer service representatives from Michigan Department of Labor and Economic Opportunity are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Michigan Unemployment Insurance Customer Service (EMPLOYERS) you need to dial 1-855-484-2636. Live customer service representatives from Michigan Department of Labor and Economic Opportunity are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • If you are hearing impaired, TTY service you need to dial 1-866-366-0004.
  • For Wage and Hour Division you need to dial 1-517-284-7800.
  • For Workforce Development you need to dial 1-517-335-5858.
  • For Michigan Occupational Safety and Health Administration you need to dial 1-517-284-7777.
  • For Michigan Rehabilitation Services you need to dial 1-517-241-5324.
  • For Workers’ Disability Compensation you need to dial 1-517-284-8947.
  • For Bureau of Services for Blind Persons you need to dial 1-517-241-1100.
  • For Michigan Career and Technical Institute you need to dial 1-877-901-7360.
  • For MARVIN you need to dial 1-866-638-3993.
  • For Michigan State Housing Development Authority you need to dial 1-517-335-9885.
  • You can get all customer service phone numbers on the Michigan Unemployment Insurance Contact page.

Michigan Unemployment Insurance Social Networks Customer Service

Michigan Unemployment Insurance Mailing Addresses

Protests only: UIA, P.O. Box 169, Grand Rapids, MI 49501-0169

Appeals only: UIA, P.O. Box 124, Grand Rapids, MI 49501-0124

Make your check or money order payable to “State of Michigan”:
State of Michigan
Unemployment Insurance – Restitution
Dept # 771760
PO Box 77000
Detroit MI 48277-1760

Michigan Unemployment Insurance Live Chat Support

You can start a live chat session with a Michigan Unemployment Insurance Support Agent From your MiWAM account home page. To speak with a live agent, you need to click “Chat with an agent”. Chat is available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Unemployment Insurance support e-mail

To send UIA a message via e-mail you need to go to your MiWAM account home page and click to “Send Unemployment a message”.

Michigan Unemployment Insurance Help Center

Michigan Department of Labor and Economic Opportunity Opening Hours

p>Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed

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Updated on in State & Regional Agencies