Number for Live PersonIf you need to speak to a live customer service representative in Citi Credit Card customer service you need to dial 1-800-950-5114. To speak with a live agent, you need to press 3 (to access your account by social security number), enter your social security number, then enter 5 digits zip code and say your security word. After that stay on the line (typical waiting time is about 1-5 minutes) and the automated phone system will connect you to a live customer service agent.
Alternatively you can use the following other options available in the customer service phone menu:
- To access your account by credit card number press 1.
- To access your account by phone number press 2.
- To access your account by social security number press 3.
Citi Credit Card Customer Service Hours
Live customer service representatives from Citi Credit Card are available 24 hours a day seven days a week.
Citi Credit Card Customer Support Phones
- Citi Credit Card Customer Support Phone is 1-800-950-5114. Live customer service representatives from Citi Credit Card are available 24 hours a day seven days a week.
- For Lost/Stolen TTY, Consumer TTY, Business TTY you need to dial 1-800-325-2865.
- For Consumer you need to dial 1-800-347-4934.
- For Business you need to dial 1-866-422-3091.
- To Apply for a Credit Card & Check your Application Status you need to dial 1-888-201-4523.
- To Apply for a Costco Credit Card & Check your Application Status you need to dial 1-877-343-4118.
- For Citi Double Cash Card you need to dial 1-855-473-4583.
- For Citi/AAdvantage Cards you need to dial 1-888-766-2484.
- For Citi/AAdvantage American Express Cards you need to dial 1-866-449-2484.
- For Citi DividendAmerican ExpressCard you need to dial 1-866-459-2484.
- For The Citi ThankYou Cards you need to dial 1-800-842-6596.
- For Citi CashReturns you need to dial 1-866-533-8617.
- For Citi PrestigeSM Card you need to dial 1-877-288-2484.
- For Citi Illumina Card you need to dial 1-800-822-7042.
- For Citi Chairman American Express Card you need to dial 1-866-533-6398.
- For Citi PremierPass Expedia Cards you need to dial 1-866-458-4271.
- For Citi Simplicity Cards you need to dial 1-866-696-5673.
- For Citi Secured MasterCard you need to dial 1-800-950-5114.
- For Citi Driver’s Edge you need to dial 1-800-967-8500.
- For Citi MasterCard you need to dial 1-866-510-2761.
- For AT&T Access More Card from Citi you need to dial 1-855-488-6642.
- For AT&T Universal Cards you need to dial 1-800-423-4343.
- For Citi Forward you need to dial 1-800-950-5114.
- For Citi Diamond Preferred Card you need to dial 1-800-823-4086.
- For Citi Dividend Card you need to dial 1-800-950-5114.
- For CitiBusiness Card with ThankYou Rewards you need to dial 1-800-750-7453.
- For CitiBusiness Card you need to dial 1-800-750-7453.
- For CitiBusiness / AAdvantage Select Cards you need to dial 1-800-732-6000.
- For AT&T Universal Business Rewards Card you need to dial 1-877-288-4577.
- For Citi Professional Cards you need to dial 1-866-834-9486.
- For Costco Anywhere Visa you need to dial 1-855-378-6467.
- For Costco Anywhere Visa Business Card you need to dial 1-855-378-6468.
- For Collections Servicing for Costco you need to dial 1-855-805-5486.
- For Collections Servicing for Citi Cards you need to dial 1-800-388-2200.
- For Citi Professional Cash Cards you need to dial 1-866-834-9486.
- For Citi Professional / Aadvantage you need to dial 1-866-696-5859.
- For CitiBusiness World Card you need to dial 1-866-458-4215.
- For CitiBusiness ThankYou Card you need to dial 1-800-842-6596.
- For CitiBusiness / AAdvantage Platinum Select Cards you need to dial 1-866-458-4216.
Citi Credit Card Social Networks Customer Service
- Citi Credit Card customer service could be contacted via Citi Credit Card Facebook page. Typically Citi Credit Card customer service representative replies within an hour.
- You can also reach Citi Credit Card support via Citi Credit Card Twitter page
- You can view latest Citi Credit Card videos on Citi Credit Card Youtube page
Citi Credit Card Live Chat Support
Citi Credit Card doesn’t offer live chat support.
Citi Credit Card support e-mail
Citi Credit Card doesn’t offer live support via e-mail.
Citi Credit Card Help Center
You can get more information about Citi Credit Card on the Citi Credit Card Support page.
Citi Credit Card Opening Hours
24 hours a day seven days a week.