Tidal does not offer phone customer service. You can reach Tidal customer service by support request or live chat. If you would like to contact a live customer service representative in Tidal customer support by support request you need to go to the Tidal Support page, scroll down and press the “Submit a Request” black button. Then fill in the form and press the “Submit” black button.

Tidal Customer Service Hours

Live customer service representatives from Tidal are available from 6am to 9pm EST Monday-Friday, Saturday-Sunday closed.

Tidal Customer Service Phones

• Tidal does not offer a phone customer service.

Tidal Games Social Networks Customer Service

• Tidal customer service could be contacted via Tidal Facebook page. Typically Tidal customer service representative replies within an hour.
• You can also reach Tidal support via Tidal Twitter page
• You can view latest Tidal photos on Tidal Instagram page

TIDAL Mailing Addresses

TIDAL:
540 W 26th Street
8th Floor
New York, NY 10001

TIDAL Live Chat Support

You can start a live chat session with a TIDAL Support Agent on the TIDAL Support page by clicking the “Chat” black icon. To speak with a live agent, you need to press the “Start Chat” black button and send a message. Chat is available from 6am to 9pm EST Monday-Friday, Saturday-Sunday closed.

TIDAL support e-mail

• If you are a journalist looking to feature TIDAL in your publication send an e-mail to [email protected]
• To contact TIDAL support send an e-mail to [email protected]

Tidal Help Center

You can find more information about Tidal on the Tidal Support page.

Tidal Opening Hours

Monday 6am to 9pm EST
Tuesday 6am to 9pm EST
Wednesday 6am to 9pm EST
Thursday 6am to 9pm EST
Friday 6am to 9pm EST
Saturday closed
Sunday closed