If you need to speak to a live customer service representative in Texas Unemployment customer service you need to dial 1-800-939-6631. To speak with a live agent, you need to press 0, then press pound (if you don’t know your social security number), after press 3 and stay on the line (typical waiting time is about 10-45 minutes).

Texas Unemployment Customer Service Hours

Live customer service representatives from Texas Unemployment are available from 8am to 6pm CST Monday-Friday.

Texas Unemployment Customer Service Phones

• TX Unemployment customer service phone number is 1-800-939-6631. Live customer service representatives from Texas Workforce Commission are available from 8am to 6pm CT Monday-Friday.
• To request payment for weeks of unemployment, get payment information or the status of your claim you need to dial 1-800-558-8321. Live customer service representatives are available from 7am to 6pm CST Monday-Sunday.
• To request information on how to repay the unemployment benefits you were not eligible to receive you need to dial 1-512-936-3338. Live customer service representatives are available from 8am to 5pm CST Monday-Friday.
• You can get all customer service phone numbers for any services on the Texas Workforce Commission Contact page.

Texas Workforce Commission Social Networks Customer Service

• Texas Workforce Commission customer service could be contacted via Texas Workforce Commission Facebook page. Typically Texas Workforce Commission customer service representative replies within an hour.
• You can also reach Texas Workforce Commission support via Texas Workforce Commission Twitter page

TX Unemployment Insurance (UI) Mailing Addresses

Texas Workforce Commission:
101 E 15th St, Rm 370
Austin, TX 78778-0001

TX Unemployment Live Chat Support

You can start a live chat session with a TX Unemployment Support Agent on the TX Unemployment Contact page by clicking the “CHAT WITH US” button.

Texas Unemployment support e-mail

• For help with applying for unemployment benefits send an e-mail to special.colloverpay@twc.state.tx.us
• For Commissioner Representing Labor send an e-mail to laborinfo@twc.state.tx.us
• For Commissioner Representing Employers send an e-mail to employerinfo@twc.state.tx.us
• To Open records requests send an e-mail to open.records@twc.state.tx.us
• To Report broken links send an e-mail to webadmin@twc.state.tx.us
• For help with vocational rehabilitation services, blind services or independent living services send an e-mail to customers@twc.state.tx.us
• For help with career planning and labor market information for students and parents, researchers, job seekers and employers send an e-mail to lmci@twc.state.tx.us

Texas Workforce Commission Help Center

You can get more information about Texas Workforce Commission on the Texas Workforce Commission FAQ page.

Texas Unemployment Opening Hours

Monday 8am to 6pm CST
Tuesday 8am to 6pm CST
Wednesday 8am to 6pm CST
Thursday 8am to 6pm CST
Friday 8am to 6pm CST
Saturday closed
Sunday closed