How to Talk to a Live Person in CHANEL Customer Service

If you need to speak to a live customer service representative in CHANEL customer service you need to dial 1-800-550-0005. To speak with a live agent, you need to press 4 and stay on the line (typical waiting time is about 3-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For handbags, shoes, accessories and product availability press 1.
  • For sunglasses, skincare and makeup press 2.
  • For Chanel.com questions and orders press 3.
  • For watches, Fine Jewelry and all inquiries press 4.

CHANEL Customer Service Hours

Live customer service representatives from CHANEL are available 24 hours a day seven days a week.

CHANEL Customer Service Phones

  • CHANEL customer service phone number is 1-800-550-0005. Live customer service representatives from CHANEL are available 24 hours a day seven days a week.

CHANEL Social Networks Customer Service

CHANEL Live Chat Support

CHANEL doesn’t offer live chat support. The best way to contact CHANEL is to call them at 1-800-550-0005.

CHANEL support e-mail

CHANEL Help Center

You can get more information about CHANEL on the CHANEL FAQ page.

CHANEL Opening Hours

You can find more information about CHANEL opening hours on the CHANEL Stores Page.

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