Number for Live PersonIf you need to speak to a live customer service representative in ComEd customer service you need to dial 1-800-334-7661. To speak with a live agent, you need to press 3 and stay on the line (typical waiting time is about 2-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For electrical issues or power outages press 1.
- To pay now press 2.
- For everything else press 3.
ComEd Customer Service Hours
Live customer service representatives from ComEd are available from 7am to 7am Monday-Friday.
ComEd Phone Customer Service
- ComEd customer service phone number is 1-800-334-7661. Live customer service representatives are available from 7am to 7am Monday-Friday.
- For Emergency you need to dial 1-800-334-7661.
- For Spanish Customer Service you need to dial 1-800-955-8237.
- For Business Customer Service you need to dial 1-877-426-6331.
- For Assistance Programs you need to dial 1-888-806-2273.
- For Smart Meter Inquiries you need to dial 1-866-368-8326.
- For Language Assistance you need to dial 1-800-334-7661.
- To Report an Outage you need to dial 1-800-334-7661.
ComEd Social Networks Customer Service
- ComEd customer service could be contacted via ComEd Facebook page. Typically ComEd customer service representative replies within an hour.
- You can also reach ComEd support via ComEd Twitter page
- You can view latest ComEd videos on ComEd Youtube page
- You can view latest ComEd photos on ComEd Instagram page
ComEd Live Chat Support
ComEd doesn’t offer live chat support. Best way to contact ComEd is to call them at 1-800-334-7661.
ComEd Mailing Addresses
General:
ComEd Customer Care Center, P.O. Box 805379, Chicago, IL 60680-5379
Payment:
ComEd, P.O. BOX 6111, Carol Stream, IL 60197-6111
ComEd Online Customer Service Information
You can search more information about ComEd on the ComEd Help Page.
ComEd support e-mail
ComEd doesn’t offer live support e-mail. Best way to contact ComEd is to call them at 1-800-334-7661.
ComEd Opening Hours
Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm