How to Talk to a Live Person in Gap Customer Service

If you need to contact a live person in Gap customer service you need to dial 1-800-427-7895. To speak with a live agent, you need to say “representative” or press 0, or stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • Say “Recent order” or press 1.
  • Say “Place an order” or press 2.
  • Say “Gift card” or press 3.
  • Say “Credit card” or press 4.
  • Say “More options” or press 5.
  • Say “Representative” or press 0.

Gap Customer Service Hours

Live customer service representatives from Gap are available from 7am to 1am EST Monday-Sunday.

Gap Customer Service Phones

  • Gap customer service phone number is 1-800-427-7895. Live customer service representatives from Gap are available from 7am to 1am EST Monday-Sunday.
  • From outside the U.S. customer service you need to dial 1-614-744-3907.
  • For relay service you need to dial 711.
  • For Gap Card credit card you need to dial 1-866-450-4467.
  • For Gap Silver credit card you need to dial 1-866-450-4468.
  • For Gap Visa® credit card you need to dial 1-866-450-4467.

Gap Social Networks Customer Service

Gap Live Chat Support

You can start a live chat session with a Gap Support Agent on the Gap Customer Service page by clicking the “Chat now” button.

Gap Mailing Addresses

Gap Customer Service
6007 Green Pointe Drive
Groveport, OH 43125

For questions about your Gap Credit Card:
Gap Inc./Synchrony Bank
PO Box 965004
Orlando, FL 32896-5004

Gap support e-mail

[email protected]

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