If you need to contact a live person in Motorola customer service you need to dial 1-800-734-5870. To speak with a live agent, you need to press 1 at the first prompt, then press 6 at the second prompt, after that press 5 at the third prompt, and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
First Menu:
- For product information and help using your device press 1.
- For warranty and repair support press 2.
- For sales support press 3.
Second Menu:
- For mobile phone press 1.
- For Moto Mods press 2.
- For tablets press 3.
- For smartwatches press 4.
- For accessories press 5.
- For all other product press 6.
Motorola Customer Service Hours
Motorola live customer service agents are available from 7am to 10pm CST Monday-Friday and from 9am to 6pm CST Saturday-Sunday.
Motorola Customer Service Phones
- Motorola customer service phone number is 1-800-734-5870. Live customer service representatives are available from 7am to 10pm CST Monday-Friday and from 9am to 6pm CST Saturday-Sunday.
- For Mobile Phones, Moto Mods and Moto 360 you need to dial 1-800-734-5870.
- For Accessories you need to dial 1-888-508-6052. Live customer service representatives are available from 7am to 7pm CST Monday-Friday.
- For Monitors and Home Phones you need to dial 1-888-331-3383. Live customer service representatives are available from 7am to 7pm CST Monday-Friday.
- For Weather Radios you need to dial 1-800-638-5119. Live customer service representatives are available from 7am to 4pm CST Monday-Friday.
- For TTY Support you need to dial 1-888-390-6456. Live customer service representatives are available from 8am to 5pm CST Monday-Friday.
Motorola Social Networks Customer Service
- Motorola customer service could be reached via Motorola Facebook Page.
- You can also reach Motorola support via Motorola Twitter page
Motorola Live Chat Support
You can start a live chat session with a Motorola Support Agent on the Motorola Contact page by clicking the “Chat with Us” button. Chat is available 24 hours a day seven days a week.
Motorola Help Community Customer Service
You can ask a question about Motorola on the Motorola Help Community.
Motorola support e-mail
To contact Motorola via email use the following Motorola contact form by clicking the “Email Support” button.