UCAS (Universities and Colleges Admissions Service) is a UK-based organization that manages the application process for students who want to apply to higher education in the UK. The organization was established in 1992 and is responsible for processing applications to over 400 universities and colleges in the UK.

UCAS serves as a central application platform for students, allowing them to apply for up to five courses at different universities or colleges using a single application form. The website also provides information on entry requirements, course details, and application deadlines.

In addition to managing the application process, UCAS also provides a range of services to support students during their application journey, including advice on writing personal statements, guidance on preparing for interviews, and information on student finance.

How to Talk to a Live Person in UCAS Customer Service

To speak with a live customer service representative in UCAS, you need to dial 03714680 468 (UK phone number) or +44 330 3330 230 (International number), press 4 (for anything else) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For operations press 1.
• For customer support press 2.
• For operations press 1.
• For customer support press 2.

UCAS Customer Service Hours

Live customer service representatives from UCAS are available from 8:30am to 6pm Monday-Friday, Saturday-Sunday closed.

UCAS Contact Numbers

• UCAS Customer Support Phone is 03714680 468. Live customer service representatives from UCAS are available from 8:30am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Conservatoires you need to dial 0371 468 0 470 or +44 330 3330 232 (International number).

UCAS Social Networks Customer Service

• UCAS customer service could be contacted via UCAS Facebook page. Typically UCAS customer service representative replies within an hour.
• You can also reach UCAS support via UCAS Twitter page
• You can view latest UCAS photos on UCAS Instagram page
• You can view latest UCAS videos on UCAS Youtube page
• You can message a live customer service representative using UCAS Linkedin page

UCAS Mailing Addresses

UCAS
Rosehill
New Barn Lane
Cheltenham
Gloucestershire
GL52 3LZ

UCAS Live Chat Support

UCAS doesn’t offer live chat support. The best way to contact UCAS is to call them at 03714680 468.

UCAS support e-mail

• To contact UCAS support send an e-mail to [email protected]
• For Complaints send an e-mail to [email protected]

UCAS Help Center

• You can get more information about UCAS Customers on the UCAS Customers Support page.

UCAS Opening Hours

Monday 8:30am to 6pm
Tuesday 8:30am to 6pm
Wednesday 8:30am to 6pm
Thursday 8:30am to 6pm
Friday 8:30am to 6pm
Saturday closed
Sunday closed

UCAS Application

If you need assistance with your UCAS application, you can reach out to the UCAS application support team. The UCAS online services charge an application fee of £11 for one course or £22 for two or more courses. If you are unable to pay the application charges, you can contact the application support team to learn about financial support options. Your application should contain information about your current qualifications, employment history, and an extensive personal statement that highlights your abilities, why you would be a suitable applicant for the course, and your academic and career aspirations. Additionally, you must submit a reference from a teacher, mentor, or employer. Once you’ve applied, UCAS will notify you whether you’ve received a conditional or unconditional offer, or if your application was unsuccessful. They may also offer alternative options.