Number for Live PersonIf you need to contact a live person in Covered California customer service you need to dial 1-800-300-1506. To speak with a live agent, you need to press 1 (for English), then press 1 (if you are a new Covered California) and stay on the line (typical waiting time is about 20-30 minutes).
For your convenience below is the voice system main menu:
- For a new Covered California press 1.
- If you are an existing consumer with Covered California press 2.
- If anyone in your household has coverage under Medi-Cal or you recently lost coverage from the country press 3.
- If you are a certified insurance agent, small business or enrollment counselor press 4.
- To repeat these information press 7.
Covered California Customer Service Hours
Covered California live customer service agents are available from 8am to 8pm Monday-Friday and from 8am to 6pm Saturday, Sunday closed.
Covered California Phone Customer Service
- Covered California customer service phone number is 1-800-300-1506.
- For TTY you need to dial 1-888-889-4500.
- For Customer service in Arabic language you need to dial 1-800-826-6317.
- For Customer service in Cantonese language you need to dial 1-800-339-8938.
- For Customer service in Mandarin language you need to dial 1-800-300-1533.
- For Customer service in Hmong language you need to dial 1-800-771-2156.
- For Customer service in Korean language you need to dial 1-800-738-9116.
- For Customer service in Russian language you need to dial 1-800-778-7695.
- For Customer service in Filipino language you need to dial 1-800-983-8816.
- For Customer service in Armenian language you need to dial 1-800-996-1009.
- For Customer service in Farsi language you need to dial 1-800-921-8879.
- For Customer service in Khmer language you need to dial 1-800-906-8528.
- For Customer service in Lao language you need to dial 1-800-357-7976.
- For Customer service in Spanish language you need to dial 1-800-300-0213.
- For Customer service in Vietnamese language you need to dial 1-800-652-9528.
Covered California Social Networks Customer Service
- Covered California customer service could be contacted via Covered California Facebook page
- You can also reach Covered California support via Covered California Twitter page
- You can view latest Covered California photos on Covered California Instagram page
- You can view latest Covered California videos on Covered California Youtube page
Covered California Live Chat Support
You can start a live chat session with a Covered California Agent on the Covered California contact page by clicking the “Chat Now” button. Live customer service agents are available from 8am to 4pm PST Monday-Saturday.
Covered California support e-mail
Covered California doesn’t offer live support e-mail. The best way to contact Covered California is to call them at 1-800-300-1506.
Covered California Help Center
You can find more information about Covered California on the Covered California Support page.
Covered California Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 6pm
Sunday closed