How to Talk to a Live Person in GameStop Customer Service

If you need to contact a live person in GameStop customer service you need to dial 1-800-883-8895. This phone number is available Monday-Saturday 8am – 10pm CST and Sunday 8am – 8pm CST. To talk to a live agent, you can navigate the following menu:

  1. Press 1 at the main menu, after press 1, then press 4 and stay on the line (typical waiting time is about 15-20 minutes).
  2. Press 2 at the main menu and stay on the line (typical waiting time is about 15-20 minutes).
  3. Press 3 at the main menu, then press 4 and stay on the line (typical waiting time is about 15-20 minutes).
  4. Press 4 at the main menu and stay on the line (typical waiting time is about 15-20 minutes).

Main menu:

  • For help with your power of rewards account or game magazine prescription press 1.
  • For help with the store related inquiry press 2.
  • For help with a GameStop.com order or product information press 3.
  • For assistance with a gift card inquiry press 4.
  • To hear these options again press 5.

GameStop Customer Service Hours

Live customer service representatives from GameStop are available until 6 AM Monday-Sunday.

GameStop Customer Service Phones

  • GameStop customer service phone number is 1-800-883-8895.
  • For gift card balance delay you need to dial 1-800-883-8895.
  • For power up rewards you need to dial 1-855-497-8168.
  • For Xbox guest support you need to dial 1-800-469-9269.
  • For Sony guest support you need to dial 1-800-345-7669.

GameStop Social Networks Customer Service

GameStop Virtual Support Assistant

GameStop doesn’t offer live chat support. Best way to contact GameStop is to call them at 1-800-883-8895.

GameStop support e-mail

GameStop doesn’t offer live support e-mail. Best way to contact GameStop is to call them at 1-800-883-8895.

GameStop Help Center

You can ask a question about GameStop on the GameStop Help Center page.

Categories

Updated on in Retail