If you need to speak to a live customer service representative in Universal Studios Orlando, dial 1-407-224-4233. To speak with a live agent, you need to press 1 (for general information), then press 6 (to speak with a team member) and stay on the line (typical waiting time is about 1-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For general information press 1.
• For all pass holder questions, purchases, renewals, FlexPay account information or to check the status of your pass press 2.
• For information on Park tickets, vacation packages, resorts, VIP tours and our latest special offers press 3.
• To inquire about Theme Park press 4.
• For more guest services options press 5.

Universal Studios Orlando Customer Service Hours

Live customer service representatives from Universal Studios Orlando are available from 8:30am to Park Close EST Monday-Sunday.

Universal Studios Orlando Customer Support Phones

• Universal Studios Orlando Customer Support Phone is 1-407-224-4233. Live customer service representatives from Universal Studios Orlando are available from 8:30am to Park Close EST Monday-Sunday.
• For General Information you need to dial 1-407-363-8000.
• For Dining/Character Breakfast Reservations you need to dial 1-407-224-3663.
• For Vacation Packages and Ticketing you need to dial 1-877-801-9720.
• For Hotel Reservations you need to dial 1-888-273-1311.

Universal Studios Orlando Social Networks Customer Service

• Universal Orlando Resort customer service could be contacted via Universal Orlando Resort Facebook page. Typically Universal Orlando Resort customer service representative replies within an hour.
• You can also reach Universal Orlando Resort support via Universal Orlando Resort Twitter page
• You can view latest Universal Orlando Resort photos on Universal Orlando Resort Instagram page

Universal Studios Orlando Mailing Addresses

Business Address:
Universal Orlando Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610

Corporate Offices:
Universal Orlando Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610

Theme Parks And CityWalk Parking Garage:
6000 Universal Boulevard
Orlando, FL 32819

Universal Studios Orlando Live Chat Support

You can start a live chat session with a Universal Studios Orlando Support Agent on the Universal Studios Orlando Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen. Chat is available from 8am to 10pm EST Sunday-Friday, from 10am to 7pm EST Saturday.

Universal Studios Orlando support e-mail

• To contact Universal Studios Orlando support send an e-mail to [email protected]

Universal Studios Orlando Fax Number

Universal Studios Orlando does not have a fax number. Instead you can use 1-407-224-4233 phone number to contact Universal Studios Orlando.

Universal Studios Orlando Help Center

• You can get more information about Universal Studios Orlando Customers on the Universal Studios Orlando Customers Support page.

Universal Studios Orlando Opening Hours

Monday 8:30am to Park Close EST
Tuesday 8:30am to Park Close EST
Wednesday 8:30am to Park Close EST
Thursday 8:30am to Park Close EST
Friday 8:30am to Park Close EST
Saturday 8:30am to Park Close EST
Sunday 8:30am to Park Close EST