Number for Live PersonIf you need to speak to a live customer service representative in Brighthouse Financial customer service you need to dial 1-800-882-1292. To speak to a live agent, you need to press 2 (for all other calls), then press 1 (for claims), press 1 (if you are a beneficiary), after press 1 (to file a claim), press 1 (for annuity contracts) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re a financial professional press 1.
- For all other calls press 2.
- To repeat press the star key.
If you press 2 in the above menu you will get the following sub-menu:
- For claims press 1.
- For policy or a contract related inquiries press 2.
- For website support press 3.
- To repeat this information press the star key.
Brighthouse Financial Customer Service Hours
Live customer service representatives from Brighthouse Financial are available from 8:30am to 6:30pm ET Monday-Friday, Saturday-Sunday closed.
Brighthouse Financial Customer Support Phones
- Brighthouse Financial Customer Support Phone is 1-800-882-1292. Live customer service representatives from Brighthouse Financial are available from 8:30am to 6:30pm ET Monday-Friday, Saturday-Sunday closed.
- For Group annuity products you need to dial 1-833-208-3018.
- For Life insurance policies ending with BI, BLT, BLW, USU, USV, UT you need to dial 1-800-882-1292.
- For Life insurance products ending with US and FM you need to dial 1-833-208-3017.
- For Former New England Financial policies you need to dial 1-800-388-4000.
- For Total control account you need to dial 1-800-638-7283.
- For Individual long-term care servicing support you need to dial 1-888-507-9185.
- For Individual long-term care claims you need to dial 1-877-582-7767.
- For Disability policies you need to dial 1-844-405-1390.
Brighthouse Financial Social Networks Customer Service
- Brighthouse Financial customer service could be contacted via Brighthouse Financial Facebook page. Typically Brighthouse Financial customer service representative replies within an hour.
- You can also reach Brighthouse Financial support via Brighthouse Financial Twitter page
- You can message a live customer service representative using Brighthouse Financial Linkedin page
- You can view latest Brighthouse Financial videos on Brighthouse Financial Youtube page
Brighthouse Financial Live Chat Support
Brighthouse Financial doesn’t offer live chat support. The best way to contact Brighthouse Financial is to call them at 1-800-882-1292.
Brighthouse Financial support e-mail
Brighthouse Financial doesn’t offer live support via e-mail.
Brighthouse Financial Fax Number
Brighthouse Financial does not have a fax number. Instead you can use 1-800-882-1292 phone number to contact Brighthouse Financial.
Brighthouse Financial Help Center
- You can get more information about Brighthouse Financial Customers on the Brighthouse Financial Customers Support page.
Brighthouse Financial Opening Hours
Monday 8:30am to 6:30pm ET
Tuesday 8:30am to 6:30pm ET
Wednesday 8:30am to 6:30pm ET
Thursday 8:30am to 6:30pm ET
Friday 8:30am to 6:30pm ET
Saturday closed
Sunday closed