Number for Live PersonIf you need to speak to a live customer service representative in BECU customer service you need to dial 1-800-233-2328. To speak with a live agent, you need to say “representative” and stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For a wire transfer request press 1.
- For credit cards, loans or to make a payment press 2.
- For support with online or mobile banking including password reset press 3.
- For business services press 4.
- For questions about your checking, savings, debit card or anything else remain on the line.
BECU Customer Service Hours
Live customer service representatives from BECU are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
BECU Customer Support Phones
- BECU Customer Support Phone is 1-800-233-2328 or 1-206-439-5700 (locally). Live customer service representatives from BECU are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
- For Business Members you need to dial 1-800-704-8080. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
- For Member Loans or Credit Cards: New Applications and Status Inquiries you need to dial 1-844-232-8562.
- For Telephone Banking you need to dial 1-800-233-2328. Live customer service representatives are available 24 hours a day seven days a week.
- For Lost, Stolen or Fraudulent Charges on Visa Card you need to dial 1-800-233-2328. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
- For Lost, Stolen or Fraudulent Charges on Debit Card you need to dial 1-800-233-2328. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
- For Accessibility Assistance you need to dial 1-877-354-7865. Live customer service representatives are available from 7am to 7pm Monday-Friday, from 9am to 1pm Saturday, Sunday closed.
BECU Social Networks Customer Service
- BECU customer service could be contacted via BECU Facebook page. Typically BECU customer service representative replies within an hour.
- You can also reach BECU support via BECU Twitter page
- You can view latest BECU photos on BECU Instagram page
- You can view latest BECU videos on BECU Youtube page
- You can message a live customer service representative using BECU Linkedin page
BECU Mailing Addresses
Visa Payments:
BECU
P.O. BOX 84707
Seattle, WA 98124
Mortgage Payments:
Attn: Central Loan Administration
BECU P.O.Box 986
Newark, NJ 07184-0986
BECU Deposits:
BECU M/S 1085-2
P.O.Box 34044
Seattle, WA 98124
Other Loan Payments and Correspondence:
BECU
P.O.Box 97050
Seattle, WA 98124-9750
Dealer and Third Party Loan Payoffs:
BECU M/S 1080-2
P.O.Box 97050
Seattle, WA 98124-9750
BECU Live Chat Support
BECU doesn’t offer live chat support. The best way to contact BECU is to call them at 1-800-233-2328.
BECU support e-mail
- For BECU Media Inquiries send an e-mail to [email protected]
BECU Fax Number
BECU does not have a fax number. Instead you can use 1-800-233-2328 phone number to contact BECU.
BECU Help Center
- You can get more information about BECU Customers on the BECU Customers Support page.
BECU Opening Hours
Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday 9am to 1pm
Sunday closed