How to Talk to a Live Person in Xoom Customer Service

If you need to speak to a live customer service representative in Xoom customer service you need to dial 1-877-815-1531. To speak with a live agent, you need to press 1 (for English), then press 7 (for anything else), after press 0 (to speak with the support representative) and stay on the line (typical waiting time is about 5-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’re having issues logging into your account press 1.
  • If you want to change, cancel or no more about the status of your transaction press 2.
  • If you’re calling because you have questions about a cash pick up at one of our partners press 3.
  • If you notice an unauthorized transaction press 4.
  • If you’re calling to learn more about spending limits press 5.
  • If you’re new to Xoom and want to know more about our services press 6.
  • For anything else press 7.

Xoom Customer Service Hours

Live customer service representatives from Xoom are available from 9am to 9pm EST Monday-Sunday.

Xoom Customer Support Phones

  • Xoom Customer Support Phone is 1-877-815-1531. Live customer service representatives from Xoom are available from 9am to 9pm EST Monday-Sunday.
  • For Xoom Customer Support in Canada you need to dial 1-415-395-4225. Live customer service representatives are available from 6am to 6pm Monday-Sunday.

Xoom Social Networks Customer Service

  • Xoom customer service could be contacted via Xoom Facebook page. Typically Xoom customer service representative replies within an hour.
  • You can also reach Xoom support via Xoom Twitter page
  • You can message a live customer service representative using Xoom Linkedin page

Xoom Mailing Addresses

425 Market Street, 12th Floor
San Francisco, CA 94105 USA

Xoom Live Chat Support

Xoom doesn’t offer live chat support. The best way to contact Xoom is to call them at 1-877-815-1531.

Xoom support e-mail

  • To contact Xoom via e-mail you need to go to the Xoom Contact page, fill in the form and press the “Submit” button.
  • To contact Xoom support send an e-mail to [email protected]

Xoom Fax Number

Xoom does not have a fax number. Instead you can use 1-877-815-1531 phone number to contact Xoom.

Xoom Help Center

Xoom Opening Hours

Monday 9am to 9pm EST
Tuesday 9am to 9pm EST
Wednesday 9am to 9pm EST
Thursday 9am to 9pm EST
Friday 9am to 9pm EST
Saturday 9am to 9pm EST
Sunday 9am to 9pm EST