If you need to speak to a live customer service representative in Xoom customer service you need to dial 1-877-815-1531. To speak with a live agent, you need to press 1 (for English), then press 7 (for anything else), after press 0 (to speak with the support representative) and stay on the line (typical waiting time is about 5-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re having issues logging into your account press 1.
- If you want to change, cancel or no more about the status of your transaction press 2.
- If you’re calling because you have questions about a cash pick up at one of our partners press 3.
- If you notice an unauthorized transaction press 4.
- If you’re calling to learn more about spending limits press 5.
- If you’re new to Xoom and want to know more about our services press 6.
- For anything else press 7.
Xoom Customer Service Hours
Live customer service representatives from Xoom are available from 9am to 9pm EST Monday-Sunday.
Xoom Customer Support Phones
- Xoom Customer Support Phone is 1-877-815-1531. Live customer service representatives from Xoom are available from 9am to 9pm EST Monday-Sunday.
- For Xoom Customer Support in Canada you need to dial 1-415-395-4225. Live customer service representatives are available from 6am to 6pm Monday-Sunday.
Xoom Social Networks Customer Service
- Xoom customer service could be contacted via Xoom Facebook page. Typically Xoom customer service representative replies within an hour.
- You can also reach Xoom support via Xoom Twitter page
- You can message a live customer service representative using Xoom Linkedin page
Xoom Mailing Addresses
425 Market Street, 12th Floor
San Francisco, CA 94105 USA
Xoom Live Chat Support
Xoom doesn’t offer live chat support. The best way to contact Xoom is to call them at 1-877-815-1531.
Xoom support e-mail
- To contact Xoom via e-mail you need to go to the Xoom Contact page, fill in the form and press the “Submit” button.
- To contact Xoom support send an e-mail to [email protected]
Xoom Fax Number
Xoom does not have a fax number. Instead you can use 1-877-815-1531 phone number to contact Xoom.
Xoom Help Center
- You can get more information about Xoom Customers on the Xoom Customers Support page.
Xoom Opening Hours
Monday 9am to 9pm EST
Tuesday 9am to 9pm EST
Wednesday 9am to 9pm EST
Thursday 9am to 9pm EST
Friday 9am to 9pm EST
Saturday 9am to 9pm EST
Sunday 9am to 9pm EST
View Xoom headquarters location on a map.
Reach Real Person in Xoom by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Xoom Facebook account or Xoom Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Xoom are provided above.
What to do if Xoom Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Xoom customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Xoom Customer Service are the most accurate.
If you successfully reached a live customer service agent in Xoom please leave your instructions in the comments section below so everyone can use it.