If you need to speak to a live customer service representative in UMR customer service you need to dial 1-800-826-9781. To speak with a live agent, you need to say “Member” and stay on the line (typical waiting time is about 1-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- Say “Provider” or press 1.
- Say “Member” or press 2.
If you say “Member” or press 2 in the above menu you will get the following sub-menu:
- Say “Medical” or press 1.
- Say “Consumer accounts” or press 2.
- Say “Prior authorization” or press 3.
- Say “Dental” or press 4.
- Say “Vision” or press 5.
- Say “Disability” or press 6.
- Say “Nurse Line” or press 7.
UMR Customer Service Hours
Live customer service representatives from UMR are available 24 hours a day seven days a week.
UMR Customer Support Phones
- UMR Customer Support Phone is 1-800-826-9781. Live customer service representatives from UMR are available 24 hours a day seven days a week.
- To Report Fraud you need to dial 1-800-356-5803.
- For General claim inquiries you need to dial 1-800-826-9781.
- To Web technical support you need to dial 1-866-922-8266.
UMR Social Networks Customer Service
- You can view latest UMR videos on UMR Youtube page
UMR DMV Mailing Addresses
PO Box 8006, Wausau WI 54402-8006
UMR Live Chat Support
UMR doesn’t offer live chat support. The best way to contact UMR is to call them at 1-800-826-9781.
UMR support e-mail
UMR Fax Number
UMR does not have a fax number. Instead you can use 1-800-826-9781 phone number to contact UMR.
UMR Help Center
- You can get more information about UMR Customers on the UMR Customers Support page.
UMR Opening Hours
Reach Real Person in Umr by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Umr Facebook account or Umr Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Umr are provided above.
What to do if Umr Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Umr customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in UMR Customer Service are the most accurate.
If you successfully reached a live customer service agent in Umr please leave your instructions in the comments section below so everyone can use it.