Tidal does not offer phone customer service. You can reach Tidal customer service by support request or live chat. If you would like to contact a live customer service representative in Tidal customer support by support request you need to go to the Tidal Support page, scroll down and press the “Submit a Request” black button. Then fill in the form and press the “Submit” black button.
Tidal Customer Service Hours
Live customer service representatives from Tidal are available from 6am to 9pm EST Monday-Friday, Saturday-Sunday closed.
Tidal Customer Service Phones
- Tidal does not offer a phone customer service.
Tidal Games Social Networks Customer Service
- Tidal customer service could be contacted via Tidal Facebook page. Typically Tidal customer service representative replies within an hour.
- You can also reach Tidal support via Tidal Twitter page
- You can view latest Tidal photos on Tidal Instagram page
TIDAL Mailing Addresses
540 W 26th Street
New York, NY 10001
TIDAL Live Chat Support
You can start a live chat session with a TIDAL Support Agent on the TIDAL Support page by clicking the “Chat” black icon. To speak with a live agent, you need to press the “Start Chat” black button and send a message. Chat is available from 6am to 9pm EST Monday-Friday, Saturday-Sunday closed.
TIDAL support e-mail
- If you are a journalist looking to feature TIDAL in your publication send an e-mail to [email protected]
- To contact TIDAL support send an e-mail to [email protected]
Tidal Help Center
You can find more information about Tidal on the Tidal Support page.
Tidal Opening Hours
Monday 6am to 9pm EST
Tuesday 6am to 9pm EST
Wednesday 6am to 9pm EST
Thursday 6am to 9pm EST
Friday 6am to 9pm EST
Reach Real Person in Tidal by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Tidal Facebook account or Tidal Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Tidal are provided above.
What to do if Tidal Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Tidal customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Tidal Customer Service are the most accurate.
If you successfully reached a live customer service agent in Tidal please leave your instructions in the comments section below so everyone can use it.