How to Talk to a Live Person in Spotify Customer Service

At the current moment, Spotify does not have any phone number with live customer support. There is no way to get ahold of live person via phone. The only known way to get a response from a live person to your request is to visit web page. On this page, you need to choose details of your problem from the provided list. After that, you need to press the blue button at the bottom “I still need help”. After clicking this button you will be redirected to a form where you can start a live chat with a live customer service representative. Please note that you will need to log in to your Spotify account to be able to start a live chat session.

Spotify Customer Service Options

Spotify Live Chat

To start a live chat session you will need to navigate to and login with your Spotify account (you can also use your Facebook account if you associated it with your Spotify login). Once you logged in you need to select a category corresponding to your question and click on the blue button “I still need help”. This will redirect you to a page where you can initiate a live chat session with a live customer representative.

Spotify Phone Customer Service

Phone customer service is not available. Please use Spotify Live Chat support as described in a section above.

Spotify e-Mail Customer Service

Please refer to Spotify Live Chat section

Spotify Social Customer Service

Spotify Mailing Address

For European mailing addresses please refer to web page.

Spotify London mailing address is:
Spotify Limited
4th Floor
25 Argyll Street
London W1F 7TU
United Kingdom

Spotify USA mailing address is:
Spotify USA Inc
45 W. 18th Street
7th Floor
New York, NY 10011