If you need to speak to a live customer service representative in SimpliSafe you need to dial 1-888-910-1458. To speak with a live agent, you need to press 4 (for customer service), then press 4 (for all other inquiries) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For sales press 1.
- If you’re setting up your system or activating your service plan for the first time press 2.
- For technical support with your SimpliSafe system or mobile app press 3.
- For customer service press 4.
SimpliSafe Customer Service Hours
Live customer service representatives from SimpliSafe are available from 8am to Midnight ET Monday-Sunday.
SimpliSafe Customer Support Phones
- SimpliSafe Customer Support Phone is 1-888-910-1458. Live customer service representatives from SimpliSafe are available from 8am to Midnight ET Monday-Sunday.
SimpliSafe Social Networks Customer Service
- SimpliSafe customer service could be contacted via SimpliSafe Facebook page. Typically SimpliSafe customer service representative replies within an hour.
- You can also reach SimpliSafe support via SimpliSafe Twitter page
- You can view latest SimpliSafe videos on SimpliSafe Youtube page
SimpliSafe Mailing Addresses
100 Summer St, 3rd Floor
Boston, MA 02108
SimpliSafe Support Community
You can get the answers to your questions about SimpliSafe on the SimpliSafe Forum page. Community Support representatives are available 24 hours a day seven days a week.
SimpliSafe Live Chat Support
You can start a live chat session with a SimpliSafe Support Agent on the SimpliSafe Contact page. To speak with a live agent, you need to press the “Chat with Us” button in the bottom right corner of the page. Chat is available from 3am to 9pm PST Monday-Sunday.
SimpliSafe support e-mail
- To contact SimpliSafe via e-mail you need to go to the Sephora Contact page, scroll down, press the “Email Us”, fill in the form and press the “Submit” button.
SimpliSafe Fax Number
SimpliSafe does not have a fax number. Instead you can use 1-888-910-1458 phone number to contact SimpliSafe.
SimpliSafe Help Center
- You can get more information about SimpliSafe Customers on the SimpliSafe Customers Support page.
SimpliSafe Opening Hours
Monday 8am to Midnight ET
Tuesday 8am to Midnight ET
Wednesday 8am to Midnight ET
Thursday 8am to Midnight ET
Friday 8am to Midnight ET
Saturday 8am to Midnight ET
Sunday 8am to Midnight ET
Reach Real Person in Simplisafe by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Simplisafe Facebook account or Simplisafe Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Simplisafe are provided above.
What to do if Simplisafe Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Simplisafe customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in SimpliSafe Customer Service are the most accurate.
If you successfully reached a live customer service agent in Simplisafe please leave your instructions in the comments section below so everyone can use it.