If you need to speak to a live customer service representative in Shaw customer service you need to dial 1-888-472-2222. To speak with a live agent, you need to press 1 (for Shaw residential services), then press 5 (for customer service) and stay on the line (typical waiting time is about 2-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For Shaw residential services press 1.
- For Shaw mobile press 2.
- For Shaw direct satellite press 3.
Shaw Customer Service Hours
Live customer service representatives from Shaw are available from 7am to 10pm PST / 8am to 11pm MST Monday-Sunday.
Shaw Customer Support Phones
- Shaw Customer Support Phone is 1-888-472-2222. Live customer service representatives from Shaw are available from 7am to 10pm PST / 8am to 11pm MST Monday-Sunday.
- For Customer Support from your Shaw Mobile device you need to dial 611.
- For Customer Care outside of Canada you need to dial 1-587-393-4664.
Shaw Social Networks Customer Service
- Shaw customer service could be contacted via Shaw Facebook page. Typically Shaw customer service representative replies within an hour.
- You can also reach Shaw support via Shaw Twitter page
- You can view latest Shaw photos on Shaw Instagram page
- You can view latest Shaw videos on Shaw Youtube page
- You can message a live customer service representative using Shaw Linkedin page
Shaw Live Chat Support
You can start a live chat session with a Shaw Support Agent on the Shaw Support page. To speak with a live agent, you need to press the “Shaw Assistance” button in the bottom right corner of the page.
Shaw support e-mail
Shaw doesn’t offer live support via e-mail.
Shaw Help Center
- You can get more information about Shaw Customers on the Shaw Customers Support page.
Shaw Opening Hours
You can find more information about Shaw opening hours on the Shaw Stores Locator Page.
Reach Real Person in Shaw by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Shaw Facebook account or Shaw Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Shaw are provided above.
What to do if Shaw Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Shaw customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Shaw Customer Service are the most accurate.
If you successfully reached a live customer service agent in Shaw please leave your instructions in the comments section below so everyone can use it.