How to Talk to a Live Person in Shaw Customer Service

If you need to speak to a live customer service representative in Shaw customer service you need to dial 1-888-472-2222. To speak with a live agent, you need to press 1 (for Shaw residential services), then press 5 (for customer service) and stay on the line (typical waiting time is about 2-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For Shaw residential services press 1.
  • For Shaw mobile press 2.
  • For Shaw direct satellite press 3.

Shaw Customer Service Hours

Live customer service representatives from Shaw are available from 7am to 10pm PST / 8am to 11pm MST Monday-Sunday.

Shaw Customer Support Phones

  • Shaw Customer Support Phone is 1-888-472-2222. Live customer service representatives from Shaw are available from 7am to 10pm PST / 8am to 11pm MST Monday-Sunday.
  • For Customer Support from your Shaw Mobile device you need to dial 611.
  • For Customer Care outside of Canada you need to dial 1-587-393-4664.

Shaw Social Networks Customer Service

Shaw Live Chat Support

You can start a live chat session with a Shaw Support Agent on the Shaw Support page. To speak with a live agent, you need to press the “Shaw Assistance” button in the bottom right corner of the page.

Shaw support e-mail

Shaw doesn’t offer live support via e-mail.

Shaw Help Center

Shaw Opening Hours

You can find more information about Shaw opening hours on the Shaw Stores Locator Page.

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