If you need to speak to a live customer service representative in Prometric customer service you need to dial 1-866-776-6387. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• To reach your party directly press 1.
• To locate your party by name press 2.
• For candidate services, testing and registration press 3.
• For additional assistance remain on the line.

Prometric Customer Service Hours

Live customer service representatives from Prometric are available 24 hours a day seven days a week.

Prometric Customer Support Phones

• Prometric Customer Support Phone is 1-866-776-6387. Live customer service representatives from Prometric are available 24 hours a day seven days a week.
• For Prometric Operations Center you need to dial 1-443-751-4800.
• For Corporate Headquarters you need to dial 1-443-455-8000.

Prometric Social Networks Customer Service

• You can reach Prometric support via Prometric Global Twitter page
• You can message a live customer service representative using Prometric Linkedin page

Prometric Mailing Addresses

Meridian Concourse Center:
4400 140th Avenue
Suite 230
Clearwater, FL 33762
United States

Corporate Headquarters:
1501 South Clinton St
Baltimore, MD 21224
United States

Prometric Operations Center:
7941 Corporate Dr.
Nottingham, MD 21236
United States

Prometric Live Chat Support

You can start a live chat session with a Prometric Support Agent on the Prometric Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.

Prometric support e-mail

Prometric doesn’t offer live support via e-mail.

Prometric Fax Number

Prometric does not have a fax number. Instead you can use 1-866-776-6387 phone number to contact Prometric.

Prometric Help Center

• You can get more information about Prometric Customers on the Prometric Customers Support page.

Prometric Opening Hours

24/7