If you need to contact a live person in PNC Bank customer service you need to dial 1-888-762-2265. To speak with a live agent, you need to enter your User ID, if you have it or tell “I don’t have one”. Then you need to say “No”, say “Give me options”, press 0 at the main menu and stay on the line (typical waiting time is about 10-12 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To access your personal account press 1.
- For business banking press 2.
- For online banking questions press 3.
- If you are calling to report a lost or stolen card press 4.
- To open a new account or check the status of the loan application press 5.
- For a loan payoff for PNC customer, calling for check verification process, for branch hours and location or to reach other department press 7.
- For insurance or member services press 9.
- To contact a consultant press 0.
PNC Bank Customer Service Hours
Live customer service representatives are available 7am-10pm ET Monday-Friday and 8am-5pm ET, Saturday and Sunday.
PNC Bank Customer Service Phones
- PNC customer service phone number is 1-888-762-2265.
- For Virtual Wallet you need to dial 1-800-352-2255.
- For Personal Credit Card you need to dial 1-800-558-8472.
- To Mortgage you need to dial 1-800-822-5626.
- For Student Lending you need to dial 1-800-762-1001.
- For PNC Investments Accounts you need to dial 1-800-622-7086.
- For Vested Interest® Participants you need to dial 1-800-374-4631.
- For Business Credit Card you need to dial 1-800-474-2101.
PNC Bank Social Networks Customer Service
- PNC customer service could be contacted via PNC Facebook page. Typically customer service replies within an hour.
- You can also reach PNC support via PNC Twitter page
- You can view latest PNC videos on PNC Youtube page
PNC Bank Live Chat Support
PNC doesn’t offer live chat support. Best way to contact PNC is to call them at 1-888-762-2265.
PNC support e-mail
You can contact McAfee via [email protected]
PNC Help Center
You can ask a question about PNC on the PNC Help Center page.
Pnc Bank Headquarters
View Pnc Bank headquarters location on a map.
Reach Real Person in Pnc Bank by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Pnc Bank Facebook account or Pnc Bank Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Pnc Bank are provided above.
What to do if Pnc Bank Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Pnc Bank customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in PNC Bank Customer Service are the most accurate.
If you successfully reached a live customer service agent in Pnc Bank please leave your instructions in the comments section below so everyone can use it.