If you need to speak to a live customer service representative in OnStar customer service you need to dial 1-888-466-7827. To speak with a live agent, you need to stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For emergencies, roadside assistance, door unlocked or stolen vehicle missing person press 1.
- For service plan maintenance including purchase data plans and free calling minutes or to renew your service plan billing and cancellation inquiries press 2.
- For technical assistance press 3.
OnStar Customer Service Hours
Live customer service representatives from OnStar are available 24/7.
OnStar Customer Support Phones
- OnStar Customer Support Phone is 1-888-466-7827. Live customer service representatives from OnStar are available 24/7.
- For TTY for Hearing/Speech Impaired you need to dial 1-877-248-2080.
OnStar Social Networks Customer Service
- OnStar customer service could be contacted via OnStar Facebook page. Typically OnStar customer service representative replies within an hour.
- You can also reach OnStar support via OnStar Twitter page
- You can view latest OnStar photos on OnStar Instagram page
- You can view latest OnStar videos on OnStar Youtube page
OnStar Mailing Addresses
OnStar Member Services:
PO Box 1027
Warren, MI 48090-1027
OnStar Service Plan Center
PO Box 77000
Detroit, MI 48277-0246
OnStar Live Chat Support
OnStar doesn’t offer live chat support. The best way to contact OnStar is to call them at 1-888-466-7827.
OnStar support e-mail
OnStar doesn’t offer live support via e-mail.
OnStar Help Center
- You can get more information about OnStar Customers on the OnStar Customers Support page.
OnStar Opening Hours
Reach Real Person in Onstar by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Onstar Facebook account or Onstar Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Onstar are provided above.
What to do if Onstar Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Onstar customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in OnStar Customer Service are the most accurate.
If you successfully reached a live customer service agent in Onstar please leave your instructions in the comments section below so everyone can use it.