If you need to speak to a live customer service representative in Montana Unemployment customer service you need to dial 1-406-444-2545 or 1-888-556-4677 (Toll-free). To speak with a live agent, you need to stay on the line (typical waiting time is about 10-35 minutes).

Montana Unemployment Customer Service Hours

Live customer service representatives from Montana Unemployment Insurance are available from 9am to 4pm Monday-Friday, Saturday-Sunday closed.

Montana Unemployment Customer Support Phones

• MT Unemployment Customer Support Phone is 1-406-444-2545 or 1-888-556-4677. Live customer service representatives from Montana Unemployment Insurance are available from 9am to 4pm Monday-Friday, Saturday-Sunday closed.
• For Contributions Bureau you need to dial 1-406-444-3834.
• For Division Switchboard you need to dial 1-406-444-3783.
• For Overpayment Unit you need to dial 1-406-444-5434.
• For 1099-G General Questions you need to dial 1-406-444-2556.
• For UI Tax Audits you need to dial 1-406-444-3834.
• For TDD for deaf & hard of hearing you need to dial 1-406-444-0532.
• For UI Benefit Charging Questions you need to dial 1-406-444-0399.
• For UI Claims Investigation you need to dial 1-406-444-3783.

Montana Department of Labor & Industry Social Networks Customer Service

• Montana Department of Labor & Industry customer service could be contacted via Montana Department of Labor & Industry Facebook page. Typically Montana Department of Labor & Industry customer service representative replies within an hour.
• You can also reach Montana Department of Labor & Industry support via Montana Department of Labor & Industry Twitter page
• You can view latest Montana Department of Labor & Industry videos on Montana Department of Labor & Industry Youtube page
• You can view latest MT Dept. of Labor & Industry photos on MT Dept. of Labor & Industry Instagram page
• You can message a live customer service representative using Montana Department of Labor & Industry Linkedin page

Montana Works – American Job Center Locations

You can find all Montana Works Job Offices on the Montana Works Locations page.

MT Unemployment Insurance (UI) Mailing Addresses

Claims Processing Center:
P.O. Box 8020
Helena, MT 59604-8020

Contributions Bureau:
P.O. Box 6339
Helena, MT 59604-6339

Montana Works:
PO Box 1728
Helena, MT 59624-1728

Montana Unemployment Live Chat Support

You can start a live chat session with a Montana Unemployment Support Virtual Assistance on the Montana Unemployment page by clicking the “Chat” blue icon in the bottom right corner of the page.

Montana Unemployment support e-mail

• For Claim Questions send an e-mail to [email protected]
• For Questions Regarding Unemployment Taxes send an e-mail to [email protected]
• To Report Fraud send an e-mail to [email protected]

Montana Unemployment Insurance (UI) Help Center

• You can get more information about Montana Unemployment Insurance (UI) Customers on the Montana Unemployment Insurance Customers Support page.

Montana Unemployment Opening Hours

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday closed
Sunday closed