If you need to contact a live person in KeyBank customer service you need to dial 1-888-539-2968. To speak with a live agent, you need to press 0 at the first prompt, then press 6 at the second prompt and stay on the line (typical waiting time is about 1-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For assistance with checking, saving or CD account press 1.
- For credit card press 2.
- For banking online or mobile banking press 3.
- For loan or line of credit press 4.
- For fraudulent ATM debit or credit card transaction press 5.
- For other accounts or questions press 5.
KeyBank Service Options
KeyBank Customer Service Hours
KeyBank live customer service agents are available 24 hours a day seven days a week.
KeyBank Phone Customer Service
KeyBank customer service phone number is 1-888-539-2968.
For customers using a TDD/TTY device you need to dial 1‑800-539-8336.
For Online Banking, sign on help, call Online Banking Customer Support you need to dial 1-800-539-1539. Live customer service agents are available Monday-Friday from 7am through 12am, Saturday-Sunday from 8am through 9pm.
For a lost or stolen ATM/debit card or unauthorized transfers you need to dial 1-800-539-9056.
KeyBank Social Networks Customer Service
- KeyBank customer service could be contacted via KeyBank Facebook page
- You can also reach KeyBank support via KeyBank Twitter page
KeyBank Live Chat Support
You can start a live chat session with a KeyBank Support Agent on the KeyBank Contact page by clicking the “Chat Online” button. Live chat customer service agents are available Monday-Friday from 7am through 10pm, Saturday-Sunday from 9am through 5:30pm.
KeyBank support email
You can send email on this page: https://www.key.com/about/customer-service/feedback.jsp.
Reach Real Person in Keybank by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Keybank Facebook account or Keybank Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Keybank are provided above.
What to do if Keybank Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Keybank customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in KeyBank Customer Service are the most accurate.
If you successfully reached a live customer service agent in Keybank please leave your instructions in the comments section below so everyone can use it.