If you need to speak to a live customer service representative in the Comcast customer service you need to dial 1-800-Xfinity or 1-800-934-6489. To speak with a live agent, you need to stay on the line and when the automatic system prompts: “To speak with a Comcast agent press 0 now” you need to press 0, then press 1 (for English), after that press 2 (if you are not currently a Comcast customer) and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For billing inquiries or technical support press 1.
- If you are new to Comcast and would like to purchase services press 2.
- If you are moving to a new address and would like to move your services press 3.
- To disconnect your services press 4.
- If you are an existing customer and would like to add services to your account press 5.
- To remove services press 6.
Comcast Customer Service Hours
Live customer service representatives from Comcast are available 24 hours a day seven days a week.
Comcast Customer Support Phones
- Comcast Customer Support Phone is 1-800-934-6489. Live customer service representatives from Comcast are available 24 hours a day seven days a week.
- For Comcast Business Customer Support Phone you need to dial 1-800-391-3000. Live customer service representatives from Comcast are available 24 hours a day seven days a week.
Comcast Social Networks Customer Service
- Comcast customer service could be contacted via Comcast Facebook page. Typically Comcast customer service representative replies within an hour.
- You can also reach Comcast support via Comcast Twitter page
- You can view latest Comcast photos on Comcast Instagram page
Comcast Mailing Address
1701 JFK Boulevard
Philadelphia, PA 19103
Comcast Live Chat Support
- You can start a live chat session with a Comcast Customer Support Agent on the Comcast Support page by clicking the “Chat with Xfinity Assistant” button. Chat is available 24 hours a day seven days a week.
Comcast support e-mail
Comcast Help Center
- You can find more information about Comcast on the Comcast Support page.
- You can find more information about Comcast Business on the Comcast Business Support page.
Comcast Opening Hours
24 hours a day seven days a week
Reach Real Person in Comcast by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Comcast Facebook account or Comcast Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Comcast are provided above.
What to do if Comcast Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Comcast customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Comcast Customer Service are the most accurate.
If you successfully reached a live customer service agent in Comcast please leave your instructions in the comments section below so everyone can use it.