If you need to speak to a live customer service representative in Avianca Airlines customer service you need to dial 1-800-284-2622. To speak with a live agent, you need to press 2 (for English), then press 5 (if you need general information that does not require changes to ticket), after press 2 (to speak with an agent) and stay on the line (typical waiting time is about 1-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For flight arrival and departure information press 0.
- For a quote and ticket purchases press 1.
- For changes to purchase tickets press 2.
- For a LifeMiles service press 3.
- For website and mobile app support press 4.
- If you need general information that does not require changes to ticket press 5.
- To repeat this menu press the star key.
Avianca Customer Service Hours
Live customer service representatives from Avianca are available 24 hours a day seven days a week.
Avianca Customer Support Phones
- Avianca Customer Support Phone is 1-800-284-2622. Live customer service representatives from Avianca are available 24 hours a day seven days a week.
- For Customer Support in Colombia you need to dial +57-601-8418314.
Avianca Social Networks Customer Service
- Avianca customer service could be contacted via Avianca Facebook page. Typically Avianca customer service representative replies within an hour.
- You can also reach Avianca support via Avianca Twitter page
- You can view latest Avianca photos on Avianca Instagram page
- You can view latest Avianca videos on Avianca Youtube page
Avianca Live Chat Support
You can start a live chat session with a Sephora Support Agent on the Avianca Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen. Chat is available 24 hours a day seven days a week.
Avianca support e-mail
To contact Avianca via e-mail you need to go to the Avianca Contact page, fill in the form and press the “Submit” button.
Avianca Fax Number
Avianca does not have a fax number. Instead you can use 1-800-284-2622 phone number to contact Avianca.
Avianca Help Center
- You can get more information about Avianca Customers on the Avianca Customers Support page.
Avianca Opening Hours
Avianca Airlines Headquarters
View Avianca Airlines headquarters location on a map.
Reach Real Person in Avianca Airlines by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Avianca Airlines Facebook account or Avianca Airlines Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Avianca Airlines are provided above.
What to do if Avianca Airlines Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Avianca Airlines customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Avianca Airlines Customer Service are the most accurate.
If you successfully reached a live customer service agent in Avianca Airlines please leave your instructions in the comments section below so everyone can use it.