How to Talk to a Live Person in Avianca Airlines Customer Service

If you need to speak to a live customer service representative in Avianca Airlines customer service you need to dial 1-800-284-2622. To speak with a live agent, you need to press 2 (for English), then press 5 (if you need general information that does not require changes to ticket), after press 2 (to speak with an agent) and stay on the line (typical waiting time is about 1-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For flight arrival and departure information press 0.
  • For a quote and ticket purchases press 1.
  • For changes to purchase tickets press 2.
  • For a LifeMiles service press 3.
  • For website and mobile app support press 4.
  • If you need general information that does not require changes to ticket press 5.
  • To repeat this menu press the star key.

Avianca Customer Service Hours

Live customer service representatives from Avianca are available 24 hours a day seven days a week.

Avianca Customer Support Phones

  • Avianca Customer Support Phone is 1-800-284-2622. Live customer service representatives from Avianca are available 24 hours a day seven days a week.
  • For Customer Support in Colombia you need to dial +57-601-8418314.

Avianca Social Networks Customer Service

Avianca Live Chat Support

You can start a live chat session with a Sephora Support Agent on the Avianca Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen. Chat is available 24 hours a day seven days a week.

Avianca support e-mail

To contact Avianca via e-mail you need to go to the Avianca Contact page, fill in the form and press the “Submit” button.

Avianca Fax Number

Avianca does not have a fax number. Instead you can use 1-800-284-2622 phone number to contact Avianca.

Avianca Help Center

Avianca Opening Hours

24/7

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