How to Talk to a Live Person in ADCB Customer Service

If you need to speak to a live customer service representative in ADCB customer service you need to dial 600-50-2030. To speak with a live agent, you need to press 2 (for English) and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report card lost or stolen, fraudulent transactions or ATM issues press 1.
  • For other banking services press 2.
  • To apply for deferment request due to COVID-19 press 3.
  • For product information and to learn more about our campaigns and promotions press 4.
  • To repeat these menu press the hash key.
  • To end the call press 9.

ADCB Customer Service Hours

Live customer service representatives from ADCB are available 24 hours a day seven days a week.

ADCB Customer Support Phones

  • ADCB Customer Support Phone is 600-50-2030. Live customer service representatives from ADCB are available 24 hours a day seven days a week.
  • For Islamic Banking Contact Center you need to dial 600-56-2626.
  • For Outside UAE Contact Center you need to dial +971-2-6210090.
  • For Consumer Banking, Head Office, HR Department, Operations Division, Wholesale Banking Group you need to dial +971-2-6962222.
  • For Money Market you need to dial +971-2-6940444.
  • For Fixed Income you need to dial +971-2-6973661.
  • For Commercial Banking Contact Centre you need to dial 600-57-6363.
  • For Financial Market Solutions you need to dial +971-4-3504700.

ADCB Social Networks Customer Service

ADCB Live Chat Support

Chat is available in the ADCB Mobile Banking app. If you would like to speak to a live customer service representative you need to click on the floating chat window, then fill in the pre-chat details with the relevant information and get connected. Live customer service representatives are available from 8am to 8pm Monday-Sunday.

ADCB Mailing Addresses

CONSUMER BANKING:
Abu Dhabi Commercial Bank Building,
Shk Zayed street.
P. O. Box: 939, Abu Dhabi
United Arab Emirates

ADCB support e-mail

To contact ADCB via e-mail you need to go to the ADCB Contact page, fill in the form and press the “Submit” red button.

ADCB Help Center

ADCB Opening Hours

You can find more information about ADCB opening hours on the ADCB page by clicking the “Location” icon in the upper right corner of the page.

Reach Real Person in Adcb by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat. Frequently direct message via Adcb Facebook account or Adcb Twitter account may get you a customer representative quickly, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Adcb are provided above.

What to do if Adcb Live Person Contact Information Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact phone numbers might be removed and added. If you have problems with getting a real person in Adcb customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in ADCB Customer Service are the most accurate.

If you successfully reached a live customer service agent in Adcb please leave your instructions in the comments section below so everyone can use it.

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