How to Talk to a Live Person in WordPress Customer Service

WordPress.com doesn’t have phone support. If you need to speak to a live customer service representative in WordPress customer service you need to log in to WordPress.com, then click on the blue and white help icon in the lower right corner. After that click the “Contact Us” button and press “Ask an expert”.

WordPress Customer Service Hours

Live customer service representatives from WordPress are available 24 hours a day Monday-Friday for Personal, Premium, Business and eCommerce plans. For Business and eCommerce plans, weekend live customer support is also available.

WordPress Phone Customer Service

  • WordPress.com currently doesn’t offer phone support.

WordPress Social Networks Customer Service

WordPress Live Chat Support

You can start a live chat session with a WordPress Support Agent on the WordPress help page or by logging in and clicking white and blue help icon at the bottom right corner. Live chat support is currently available in English, Spanish, and Portuguese only. Chat is available 24 hours a day from Monday-Friday for customers with Personal, Premium, Business and eCommerce plans.

WordPress support e-mail

WordPress doesn’t offer live support via e-mail.

WordPress Support Community

You can to ask a question related to WordPress.com on the WordPress Forum page.

WordPress Help Center

You can find more information about WordPress on the WordPress Support page.

WordPress.com Opening Hours

24 hours a day seven days a week