How to Talk to a Live Person in TSB Customer Service

If you need to speak to a live customer service representative in TSB customer service you need to dial 03459-758-758. To speak with a live agent, you need to press the Hash key (for a list of options), then press 4 (for all other inquiries) and stay on the line (typical waiting time is about 10-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For credit card inquiries press 1.
  • For mortgages press 2.
  • For insurance press 3.
  • For all other inquiries press 4.

TSB Customer Service Hours

Live customer service representatives from TSB are available from 8am to 8pm Monday-Sunday.

TSB Customer Support Phones

  • TSB Customer Support Phone is 03459-758-758 (UK) or 44-020-3284-1575 (abroad). Live customer service representatives from TSB are available from 8am to 8pm Monday-Sunday.
  • For Internet Banking queries you need to dial 0345-835-3844 (UK) or 44-0203-284-1577 (abroad). Live customer service representatives from TSB are available from 8am to 8pm Monday-Saturday, from 8am to 6pm Sunday.
  • For All credit card and debit card related fraud you need to dial 0345-835-7922. Live customer service representatives are available from 8am to 9pm Monday-Sunday.
  • For Disputed transactions you need to dial 0345-835-7926. Live customer service representatives are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For All internet banking, mobile app or telephony related fraud you need to dial 0800-096-8669. Live customer service representatives are available from 8am to 9pm Monday-Sunday.
  • For Existing mortgage queries you need to dial 0345-835-3380 (UK) or 44-01452-890-225 (abroad). Live customer service representatives are available from 8:30am to 7pm Monday-Friday, Saturday-Sunday closed.
  • For New mortgage queries you need to dial 0800-056-1088 (UK) or +44-01452-890-225 (abroad). Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 2pm Saturday, Sunday closed.
  • For Existing credit card queries you need to dial 0345-835-3846 (UK) or 44-203-284-1581 (abroad). Live customer service representatives from TSB are available from 8am to 8pm Monday-Sunday.
  • For Existing loan queries you need to dial 0800-111-4166 (UK). Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For New loan queries you need to dial 0345-835-3861 (UK). Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Home Solutions Home Insurance you need to dial 0345-901-3147 (UK).
  • For Travel Insurance with you Silver Account you need to dial 0345-835-3835 (UK).

TSB Bank Social Networks Customer Service

TSB Bank Live Chat Support

You can start a live chat session with a TSB Bank Support Agent on the TSB Bank Support page. To speak with a live agent, you need to press the “Need Help? Click here.” blue button.

TSB support e-mail

TSB Help Center

TSB Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 8pm
Sunday 8am to 8pm