How to Talk to a Live Person in Trainline Customer Service

If you need to speak to a live customer service representative in Trainline customer service you need to dial 0344-556-1355. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).

Trainline Customer Service Hours

Live customer service representatives from Trainline are available from 8am to 7pm Monday-Friday, Saturday-Sunday closed.

Trainline Customer Support Phones

  • Trainline Customer Support Phone is 0344-556-1355. Live customer service representatives from Trainline are available from 8am to 7pm Monday-Friday, Saturday-Sunday closed.
  • For Making a booking you need to dial 0333-202-2222. Live customer service representatives from Trainline are available from 8am to 7pm Monday-Friday, Saturday-Sunday closed.
  • For Trainline for Business you need to dial 0870-333-3555. Live customer service representatives from Trainline are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
  • For Seasons Tickets you need to dial 0344-811-0150. Live customer service representatives from Trainline are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.

Trainline Social Networks Customer Service

  • Trainline customer service could be contacted via Trainline Facebook page. Typically Trainline customer service representative replies within an hour.
  • You can also reach Trainline support via Trainline Twitter page. Live customer service representatives are available from 8am to 6pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • You can view latest Trainline photos on Trainline Instagram page
  • You can message a live customer service representative using Trainline Linkedin page

Trainline Live Chat Support

You can start a live chat session with a Trainline Support Agent on the Trainline Support page. To speak with a live agent, you need to сhoose the question you are inquiring about, fill in the form, press the “Continue” button, after сhoose the question again and press the “Show contact options”. In the end you need to press the “Chat” button.

Trainline support e-mail

To contact Trainline via e-mail you need to go to the Trainline Support page, сhoose the question you are inquiring about, fill in the form, press the “Continue” button, after сhoose the question again and press the “Show contact options”. In the end you need to press the “Email” button.

Trainline UK Help Center

Trainline Opening Hours

Monday 8am to 7pm
Tuesday 8am to 7pm
Wednesday 8am to 7pm
Thursday 8am to 7pm
Friday 8am to 7pm
Saturday closed
Sunday closed