How to Talk to a Live Person in Sedgwick Customer Service

If you need to speak to a live customer service representative in Sedgwick customer service you need to dial 1-866-647-7610. To speak with a live agent, you need to press 2 (for callers needing help with mySedgwick or viaOne), then press 1 (if you need help creating a new account on mySedgwick) and stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you work for Sedgwick press 1.
  • For callers needing help with mySedgwick or viaOne press 2.

If you press 2 in the above menu you will get the following sub-menu:

  • If you are needing help creating a new account on mySedgwick press 1.
  • If you are needing help logging into mySedgwick press 2.
  • If you are needing help logging into viaOne press 3.
  • If you are needing help reporting a leave of absence or information about your claim press 4.

Sedgwick Customer Service Hours

Live customer service representatives from Sedgwick are available from 6am to 7pm CT Monday-Friday, Saturday-Sunday closed.

Sedgwick Customer Support Phones

  • Sedgwick Customer Support Phone is 1-866-647-7610 or 1-901-415-7800. Live customer service representatives from Sedgwick are available from 6am to 7pm CT Monday-Friday, Saturday-Sunday closed.
  • For Sedgwick Walmart you need to dial 1-800-492-5678.

Sedgwick Social Networks Customer Service

Sedgwick Mailing Addresses

Corporate headquarters:
Sedgwick
P.O. Box 171816
Memphis, TN 38187-1865

Sedgwick Live Chat Support

You can start a live chat session with a Sedgwick Support Agent on the Sedgwick Support page. To speak with a live agent, you need to press the “Chat” button in the upper right corner of the page. Chat is available 24/7.

Sedgwick support e-mail

Sedgwick Help Center

Sedgwick Opening Hours

Monday 6am to 7pm CT
Tuesday 6am to 7pm CT
Wednesday 6am to 7pm CT
Thursday 6am to 7pm CT
Friday 6am to 7pm CT
Saturday closed
Sunday closed