If you need to speak to a live customer service representative in Sedgwick customer service you need to dial 1-866-647-7610. To speak with a live agent, you need to press 2 (for callers needing help with mySedgwick or viaOne), then press 1 (if you need help creating a new account on mySedgwick) and stay on the line (typical waiting time is about 2-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you work for Sedgwick press 1.
• For callers needing help with mySedgwick or viaOne press 2.

If you press 2 in the above menu you will get the following sub-menu:

• If you are needing help creating a new account on mySedgwick press 1.
• If you are needing help logging into mySedgwick press 2.
• If you are needing help logging into viaOne press 3.
• If you are needing help reporting a leave of absence or information about your claim press 4.

Sedgwick Customer Service Hours

Live customer service representatives from Sedgwick are available from 6am to 7pm CT Monday-Friday, Saturday-Sunday closed.

Sedgwick Customer Support Phones

• Sedgwick Customer Support Phone is 1-866-647-7610 or 1-901-415-7800. Live customer service representatives from Sedgwick are available from 6am to 7pm CT Monday-Friday, Saturday-Sunday closed.
• For Sedgwick Walmart you need to dial 1-800-492-5678.

Sedgwick Social Networks Customer Service

• Sedgwick customer service could be contacted via Sedgwick Facebook page. Typically Sedgwick customer service representative replies within an hour.
• You can also reach Sedgwick support via Sedgwick Twitter page
• You can view latest Sedgwick photos on Sedgwick Instagram page
• You can view latest Sedgwick videos on Sedgwick Youtube page
• You can message a live customer service representative using Sedgwick Linkedin page

Sedgwick Mailing Addresses

Corporate headquarters:
Sedgwick
P.O. Box 171816
Memphis, TN 38187-1865

Sedgwick Live Chat Support

You can start a live chat session with a Sedgwick Support Agent on the Sedgwick Support page. To speak with a live agent, you need to press the “Chat” button in the upper right corner of the page. Chat is available 24/7.

Sedgwick support e-mail

• To contact Sedgwick support send an e-mail to [email protected]

Sedgwick Help Center

• You can get more information about Sedgwick Customers on the Sedgwick Customers Support page.

Sedgwick Opening Hours

Monday 6am to 7pm CT
Tuesday 6am to 7pm CT
Wednesday 6am to 7pm CT
Thursday 6am to 7pm CT
Friday 6am to 7pm CT
Saturday closed
Sunday closed