If you need to contact a live person in RCN customer service you need to dial 1-800-746-4726. To speak with a live agent, you need to press 0 at the first prompt or stay on the line (typical waiting time is about 15-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For billing and payments press 1.
- For technical support press 2.
- For moving press 3.
- To cancel service or to change service press 4.
- To speak with a representative press 0.
RCN Customer Service Hours
RCN live customer service agents are available 24 hours a day seven days a week.
RCN Phone Customer Service
- RCN customer service phone number is 1-800-746-4726. Live customer service agents are available 24 hours a day seven days a week.
- For RCN Business you need to dial 1-877-726-7000.
RCN Social Networks Customer Service
- RCN customer service could be contacted via RCN Facebook page
- You can also reach RCN support via RCN Twitter page
- You can also reach RCN Business support via RCN Business Twitter page
RCN Live Chat Support
You can start a live chat session with a RCN Support Agent on the RCN Contact page by clicking the “Chat with us now” button. Live chat customer representatives are available from 8am to 10pm ET Monday-Friday, from 10am to 8pm ET Saturday-Sunday and from 10am to 6pm ET holidays.
RCN support e-mail
To contact RCN via email use the following RCN contact form by clicking the “By Email” button.
RCN Help Center
You can view more information about RCN on the RCN Help Center page.