How to Talk to a Live Person in Qantas Customer Service

If you need to speak to a live customer service representative in Qantas customer service you need to dial 1-800-227-4500. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 hours).

Alternatively you can use the following other options available in the customer service phone menu:

  • For your travel arrangements, including classic flight rewards your upgrades press 1.
  • For Frequent Flyer program, Qantas Club, Qantas Premier or Qantas Cash press 2.
  • For today’s flight arrival and departure stages press 3.
  • To hear these options again press 0.

Qantas Customer Service Hours

Live customer service representatives from Qantas are available 24 hours a day seven days a week.

Qantas Customer Service Phones

  • Qantas customer service phone number is 1-800-227-4500. Live customer service representatives from Qantas are available 24 hours a day seven days a week.
  • For Membership enquiries you need to dial 1-800-227-4220.
  • You can get all customer service phone numbers for any countries on the Qantas Contact page.

Qantas Social Networks Customer Service

Qantas Mailing Addresses

Qantas Centre:
10 Bourke Road
Mascot NSW 2020
Australia

Qantas Live Chat Support

Qantas doesn’t offer live chat support. The best way to contact Qantas is to call them at 1-800-227-4500.

Qantas support e-mail

Qantas doesn’t offer live support via e-mail. The best way to contact Qantas is to call them at 1-800-227-4500.

Qantas Help Center

You can get more information about Qantas on the Qantas FAQ page.

Qantas Opening Hours

24 hours a day seven days a week