If you need to talk to a live person in Progressive customer service you need to dial 1-800-776-4737 phone number. To speak with a live agent, you need to press 0.
For your convenience we included the main menu of the Progressive customer service system below:
- To report an accident or for help with the claim press 1
- For billing, payments, questions or changes to an existing policy press 2
- To get a quote or buy a policy press 3
- For roadside assistance press 4
- To speak with a Spanish-speaking representative press 6
- To speak to a representative press 0
Progressive Customer Service Options
Progressive Phone Customer Service
- Commercial phone number: 1-888-240-9839.
- General customer service phone number: 1-800-776-4737.
- Report fraud or identity theft phone number: 1-888-288-0770.
Progressive Social Networks Support
- You can contact live customer service representative using Progressive Facebook page
- You can also contact live customer service representatives using Progressive Twitter
- Progressive customer service on Youtube could be reached on Progressive Youtube page
Progressive Customer Service Fax
To contact Progressive customer service via fax please use the following fax number: 1-877-280-5587.
Progressive Customer Service Mailing Addresses
The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143
For Investor Relations mail to:
The Progressive Corporation Investor Relations
6300 Wilson Mills Road
Box W33 Mayfield Village, Ohio 44143