How to Talk to a Live Person in OG&E Customer Service

If you need to contact a live person in OG&E customer service you need to dial 1-800-272-9741. To speak with a live agent, you need to press 6 at the main menu and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To report or check the status of an Outage say “Outage” or press 1.
  • For payment options including payment arrangements and average monthly billing say “payment options” or press 2.
  • To hear account information such as your last payment or balance say “account information” or press 3.
  • To stop, start or transfer service say “service” or press 4.
  • For OG&E programs like those that help you save energy and money say “programs” or press 5.
  • For questions about oge.com or smart thermostats say “support” or press 6.

OG&E Customer Service Hours

Live customer service representatives from OG&E are available from 8am to 5pm EST Monday-Friday.

OG&E Customer Service Phones

  • OG&E customer service phone number is 1-800-272-9741. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
  • For Emergencies and Report an Outage you need to dial 1-800-522-6870.
  • For SmartHours Info you need to dial 1-800-272-9741. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
  • For Residential Customer Service you need to dial 1-800-272-9741. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
  • For Business Customer Service you need to dial 1-888-988-9747. Live customer service representatives are available from 8am to 5pm EST Monday-Friday.
  • For Payment by Phone (US Payments) you need to dial 1-877-306-9274.
  • For Corporate Info you need to dial 1-405-553-3000.

OG&E Social Networks Customer Service

OG&E Mailing Addresses

Payment Address:
OG&E
PO Box 24990
Oklahoma City, OK 73124-0990

Business Address:
OGE Energy Corp
OG&E Electric Services
PO Box 321
Oklahoma City, OK 73101-0321

OG&E support e-mail

OG&E doesn’t offer live support e-mail. Best way to contact OG&E is to call them at 1-800-272-9741.

OG&E Live Chat Support

OG&E doesn’t offer live chat support. Best way to contact OG&E is to call them at 1-800-272-9741.


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