If you need to speak to a live customer service representative in New Balance customer service you need to dial 1-800-595-9138. To speak with a live agent, you need to press 2 and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you want to resolve your question by text press 1.
- If you would like to speak with a representative press 2.
New Balance Customer Service Hours
Live customer service representatives from New Balance are available from 7am to 7pm CST Monday-Friday, Saturday-Sunday closed.
New Balance Customer Service Phones
- New Balance customer service phone number is 1-800-595-9138. Live customer service representatives from New Balance are available from 7am to 7pm CST Monday-Friday, Saturday-Sunday closed.
New Balance Social Networks Customer Service
- New Balance customer service could be contacted via New Balance Facebook page. Typically New Balance customer service representative replies within an hour.
- You can also reach New Balance support via New Balance Twitter page
- You can view latest New Balance videos on New Balance Youtube page
- You can view latest New Balance photos on New Balance Instagram page
New Balance Live Chat Support
You can start a live chat session with a New Balance Support Agent on the New Balance Support page by clicking a “Help” red button. Chat is available 24 hours a day seven days a week.
New Balance support e-mail
New Balance doesn’t offer live support via e-mail.
New Balance Help Center
You can find more information about New Balance on the New Balance Support page.
New Balance Opening Hours
You can find more information about New Balance opening hours on the New Balance Stores Page.