How to Talk to a Live Person in Nautilus Customer Service

If you need to speak to a live customer service representative in Nautilus customer service you need to dial 1-800-605-3369. To speak with a live agent, you need to press 2 (for order status) and stay on the line (typical waiting time is about 15-25 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For product troubleshooting, warranty, assembly, app or to order parts press 1.
  • For order status press 2.
  • For cancellations and returns press 3.
  • To repeat these options press pound.

Nautilus Customer Service Hours

Live customer service representatives from Nautilus are available from 6am to 5pm PST Monday-Friday, Saturday-Sunday closed.

Nautilus Customer Support Phones

  • Nautilus Customer Support Phone is 1-800-605-3369. Live customer service representatives from Nautilus are available from 6am to 5pm PST Monday-Friday, Saturday-Sunday closed.
  • For Sales you need to dial 1-800-924-7451. Live customer service representatives from Nautilus are available from 7am to 6pm PST Monday-Sunday.

Nautilus Social Networks Customer Service

  • Nautilus customer service could be contacted via Nautilus Facebook page. Typically Nautilus customer service representative replies within an hour.

Nautilus Mailing Addresses

Nautilus, Inc.
Attn: Customer Service – Privacy
17750 SE 6th Way
Vancouver, WA 98683

Nautilus Live Chat Support

Nautilus doesn’t offer live chat support.

Nautilus support e-mail

Nautilus Help Center

Nautilus Opening Hours

Monday 6am to 5pm PST
Tuesday 6am to 5pm PST
Wednesday 6am to 5pm PST
Thursday 6am to 5pm PST
Friday 6am to 5pm PST
Saturday closed
Sunday closed