How to Talk to a Live Person in Nationwide Customer Service

If you need to contact a live person in Nationwide customer service you need to dial 1-877-669-6877. To speak with a live agent, you need to stay on the line until the automated phone system will ask you to press 0 (to speak with a representative). Then you need to press 0 and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively, you can use the following other options available in the customer service phone menu:

  • For payment and billing or other help with any of your policies including ID Card, SmartRide or SmartMiles adding or replacing vehicles press 1.
  • For insurance quote on a new policy including auto and home press 2.
  • For claims and roadside assistance press 3.
  • For business and farm insurance or other options press 4.
  • To hear these choices again press pound.

Nationwide Customer Service Hours

Nationwide live customer service agents are available from 8.30am to 6pm EST Monday-Friday.

Nationwide Phone Customer Service

  • Nationwide customer service phone number is 1-877-669-6877. Live customer service representatives are available from 8.30am to 6pm EST Monday-Friday.
  • All Nationwide phone numbers about insurance are available at Nationwide Insurance contact page.
  • All Nationwide phone numbers about investing are available at Nationwide Investing contact page.
  • For Corporate headquarters you need to dial 1-800-882-2822.

Nationwide Social Networks Customer Service

Nationwide support e-mail

For questions or comments about Nationwide, Nationwide quote, your Nationwide account or a career with Nationwide via e-mail use the following Nationwide contact form.

Nationwide Mailing Addresses

Corporate headquarters:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

Office of Customer Advocacy:
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

Nationwide Live Chat Support

Nationwide doesn’t offer live chat support. Best way to contact Nationwide is to call them at 1-877-669-6877.