How to Talk to a Live Person in M&T Bank Customer Service

If you need to speak to a live customer service representative in M&T Bank customer service you need to dial 1-800-724-2440. To speak with a live agent, you need to stay on the line (typical waiting time is about 15-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For assistance with your existing account, to report a card lost or stolen, or to transfer funds between accounts press 1.
  • To inquire about opening a new account or information about applying for an M&T loan, line of credit, or credit card press 2.
  • To reset your Web banking password or security questions press 3.
  • For branch hours and locations or to find an ATM near you press 4.
  • For year-end tax information press 5.

M&T Bank Customer Service Hours

Live customer service representatives from M&T Bank are available from 6am to 9am Monday-Friday, from 9am to 5am Saturday-Sunday.

M&T Bank Phone Customer Service

  • M&T Bank customer service phone number is 1-800-724-2440. Live customer service representatives are available from 6am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
  • For Online & Mobile Banking you need to dial 1-800-790-9130. Live customer service representatives are available from 8am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
  • For Business you need to dial 1-800-724-6070. Live customer service representatives are available from 6am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
  • For Credit Card you need to dial 1-866-279-0888. Live customer service representatives are available from 6am to 9am EST Monday-Friday, from 9am to 5am EST Saturday-Sunday.
  • For Commercial Service Team you need to dial 1-800-724-2240. Live customer service representatives are available from 8am to 6am EST Monday-Friday.
  • For Mortgage you need to dial 1-800-724-2224. Live customer service representatives are available from 8:30am to 8am EST Monday-Friday.
  • For Mortgage Transfers you need to dial 1-866-462-1156. Live customer service representatives are available from 8:30am to 8am EST Monday-Friday.

M&T Bank Social Networks Customer Service

M&T Bank Live Chat Support

M&T Bank doesn’t offer live chat support. Best way to contact M&T Bank is to call them at 1-800-724-2440.

M&T Bank Mailing Addresses

In Case of Errors or Questions About Statement:
M&T Bank
ATTN: M&T Telephone Banking Center
P.O. Box 767
Buffalo, NY 14240-0767

M&T Commercial Mortgage Payments:
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302

M&T Mortgage Payments:
M&T Bank
P.O. Box 62182
Baltimore, MD 21264-2182

M&T Visa® Credit Card Payments:
M&T Bank
P.O. Box 62014
Baltimore, MD 21264-2014

M&T Bank Consumer Lending Payments – Installment Loan, HELOC, Line of Credit:
M&T Bank
P.O. Box 64679
Baltimore, MD 21264-4679

Error Resolution & Information Requests for Mortgage & Home Equity:
M&T Bank
P.O. Box 62986
Baltimore, MD 21264-2986

M&T Bank Online Customer Service

You can search more information about M&T Bank on the M&T Bank Help Page.

M&T Bank support e-mail

To contact M&T Bank via e-mail use following M&T Bank contact form by clicking “Email”.

M&T Bank Opening Hours

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 5pm
Saturday 9am to 12pm
Sunday Closed