How to Talk to a Live Person in Michigan Secretary of State Customer Service

If you need to speak to a live customer service representative in Michigan Secretary of State customer service you need to dial 1-888-767-6424. To speak with a live agent, you need to press 2 (to schedule an appointment at any Secretary of State Branch), then press 1 (if you have questions about your appointment) and stay on the line (typical waiting time is about 10-45 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For answers to many frequently asked questions regarding Secretary of State Services press 1.
  • To schedule an appointment at any Secretary of State Branch press 2.
  • For questions about my login including account setup and password reset press 3.
  • For driver’s license or ID Card issues press 4.
  • For vehicle issues or disability placards press 5.
  • For bureau of Elections, Office of the Great Seal or notary public information press 6.
  • For information or to file a complaint on automotive-related businesses press 7.
  • To hear these options again press the star key or stay on the line.
  • To repeat this menu press 9.

Michigan Secretary of State Customer Service Hours

Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Customer Support Phones

  • Michigan Secretary of State Customer Support Phone is 1-888-767-6424. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Bureau of Elections you need to dial 1-800-292-5973. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Chief of Staff-administered offices you need to dial 1-517-335-3269. Live customer service representatives from the Michigan Secretary of State are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Michigan Secretary of State Social Networks Customer Service

Michigan Secretary of State Mailing Addresses

430 W. Allegan St.
Richard H. Austin Building
– 4th Floor
Lansing, MI 48918

Department of State
Title VI Program Coordinator
P.O. Box 30775
Lansing, MI 48909

For the Bureau of Elections:
Michigan Department of State
Bureau of Elections
PO Box 20126
Lansing, MI 48901-0726

For overnight or express deliveries:
Michigan Department of State
Bureau of Elections
Richard H. Austin Building – First Floor
430 W. Allegan
Lansing, MI 48918

Michigan Secretary of State Live Chat Support

Michigan Secretary of State doesn’t offer live chat support. The best way to contact the Michigan Secretary of State is to call them at 1-888-767-6424.

Michigan Secretary of State support e-mail

Michigan Secretary of State Help Center

Michigan Secretary of State Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed