How to Talk to a Live Person in MetaBank Customer Service

If you need to speak to a live customer service representative in MetaBank customer service you need to dial 1-866-550-6382. To speak with a live agent, you need to press 1 (if you have a prepaid card or payroll card), after enter the first 6 digits of your card or account number or stay on the line (typical waiting time is about 1-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have a prepaid card or payroll card press 1.
  • If you are coming to see if a direct deposit is posted to your account press 2.
  • If you are calling regarding unclaimed property press 3.
  • If you have a tax question press 4.
  • If you are a merchant, business, financial institution or have a 1099 question press 5.

MetaBank Customer Service Hours

Live customer service representatives from MetaBank are available 24 hours a day seven days a week.

MetaBank Customer Support Phones

  • MetaBank Customer Support Phone is 1-866-550-6382. Live customer service representatives from MetaBank are available 24 hours a day seven days a week.
  • For Broadband Lane you need to dial 1-833-898-0023.
  • For Investor Relations you need to dial 1-877-497-7497.

MetaBank Mailing Addresses

MetaBank Corporate Headquarters:
MetaBank
5501 South Broadband Lane
Sioux Falls, South Dakota 57108

MetaBank Live Chat Support

MetaBank doesn’t offer live chat support. The best way to contact MetaBank is to call them at 1-866-550-6382.

MetaBank support e-mail

MetaBank Fax Number

MetaBank does not have a fax number. Instead you can use 1-866-550-6382 phone number to contact MetaBank.

MetaBank Help Center

MetaBank Opening Hours

Monday 8:30am to 5pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 5pm
Thursday 8:30am to 5pm
Friday 8:30am to 5pm
Saturday closed
Sunday closed