If you need to speak to a live customer service representative in MetaBank customer service you need to dial 1-866-550-6382. To speak with a live agent, you need to press 1 (if you have a prepaid card or payroll card), after enter the first 6 digits of your card or account number or stay on the line (typical waiting time is about 1-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you have a prepaid card or payroll card press 1.
- If you are coming to see if a direct deposit is posted to your account press 2.
- If you are calling regarding unclaimed property press 3.
- If you have a tax question press 4.
- If you are a merchant, business, financial institution or have a 1099 question press 5.
MetaBank Customer Service Hours
Live customer service representatives from MetaBank are available 24 hours a day seven days a week.
MetaBank Customer Support Phones
- MetaBank Customer Support Phone is 1-866-550-6382. Live customer service representatives from MetaBank are available 24 hours a day seven days a week.
- For Broadband Lane you need to dial 1-833-898-0023.
- For Investor Relations you need to dial 1-877-497-7497.
MetaBank Mailing Addresses
MetaBank Corporate Headquarters:
5501 South Broadband Lane
Sioux Falls, South Dakota 57108
MetaBank Live Chat Support
MetaBank doesn’t offer live chat support. The best way to contact MetaBank is to call them at 1-866-550-6382.
MetaBank support e-mail
- To contact MetaBank support send an e-mail to [email protected]
- For questions about media send an e-mail to [email protected]
- For Investor Relations send an e-mail to [email protected]
MetaBank Fax Number
MetaBank does not have a fax number. Instead you can use 1-866-550-6382 phone number to contact MetaBank.
MetaBank Help Center
- You can get more information about MetaBank Customers on the MetaBank Customers Support page.
MetaBank Opening Hours
Monday 8:30am to 5pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 5pm
Thursday 8:30am to 5pm
Friday 8:30am to 5pm