How to Talk to a Live Person in LOWES Customer Service

If you need to speak to a live customer service representative in LOWES customer service you need to dial 1-800-445-6937. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To place a new order or for information on a product you were interested in press 1.
  • For help with an existing order or previous purchase press 2.
  • For parts or repairs press 3.
  • To provide feedback on your Lowe’s experience or for company information press 4.
  • For credit card or gift card press 5.
  • To hear these options again press 8.

LOWES Customer Service Hours

Live customer service representatives from LOWES are available from 8am to 10am EST Monday-Saturday, from 8am to 9am EST Sunday.

LOWES Phone Customer Service

  • LOWES customer service phone number is 1-800-445-6937. Live customer service representatives are available from 8am to 10am EST Monday-Saturday, from 8am to 9am EST Sunday.
  • For Sales you need to dial 1-877-465-6937.
  • For Lowe’s Credit Accounts you need to dial 1-800-444-1408.
  • For Parts, Service & Warranties you need to dial 1-888-775-6937.

LOWES Social Networks Customer Service

LOWES Live Chat Support

LOWES doesn’t offer live chat support. Best way to contact LOWES is to call them at 1-800-445-6937.

LOWES Mailing Addresses

Online gift card information:
Lowe’s Media Commerce (747)
P.O. Box 1111
North Wilkesboro, NC 28656-001

Corporate gift card information:
Lowe’s Companies
Call Center Commerce #747
Mail Code CON8
1605 Curtis Bridge Road
Wilkesboro, NC 28697

LOWES Online Customer Resources

You can search more information about LOWES on the LOWES Help Page.

LOWES support e-mail

For customer care via [email protected]
For Corporate gift card information via [email protected]

LOWES Opening Hours

Monday 9am to 5:30pm
Tuesday 9am to 5:30pm
Wednesday 9am to 5:30pm
Thursday 9am to 9pm
Friday 9am to 9pm
Saturday 9am to 6pm
Sunday 10am to 5pm