If you need to speak to a live customer service representative in Koodo customer service you need to dial 1-866-995-6636. To speak with a live agent, you need to press 1 (for English), then press 2 (to move your number to Koodo), after press 2 (for prepaid) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To activate your new Koodo phone press or say 1.
- To move your number to Koodo press or say 2.
- To learn more about us press or say 3.
If you say or press 2 in the above menu you will get the following sub-menu:
- To get a monthly bill press or say 1.
- For prepaid press or say 2.
Koodo Customer Service Hours
Live customer service representatives from Koodo are available from 9am to 7pm Monday-Sunday.
Koodo Customer Support Phones
- Koodo Customer Support Phone is 1-647-788-4337. Live customer service representatives from Koodo are available from 9am to 7pm Monday-Sunday.
Koodo Social Networks Customer Service
- Koodo customer service could be contacted via Koodo Canada Facebook page. Typically Koodo customer service representative replies within an hour.
- You can also reach Koodo support via Koodo Twitter page
- You can view latest Koodo videos on Koodo Youtube page
Koodo Support Community
You can get the answers to your questions about Koodo on the Koodo Forum page. Community Support representative are available 24 hours a day seven days a week.
Koodo Live Chat Support
You can start a live chat session with a Koodo Support Agent on the Koodo Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page. Chat is available 24/7.
Koodo support e-mail
Koodo doesn’t offer live support via e-mail.
Koodo Help Center
- You can get more information about Koodo Customers on the Koodo Customers Support page.
Koodo Opening Hours
Monday 9am to 7pm
Tuesday 9am to 7pm
Wednesday 9am to 7pm
Thursday 9am to 7pm
Friday 9am to 7pm
Saturday 9am to 7pm
Sunday 9am to 7pm