If you need to contact a live person in IKEA customer service you need to dial 1-888-888-4532. To speak with a live agent, you need to press 6 at the main menu and stay on the line (typical waiting time is about 2-3 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For store information press 1.
- For assistance with an existing purchase press 2.
- To check delivery status or reschedule delivery press 3.
- For sales press 4.
- To purchase kitchen or if you are already purchased a kitchen press 5.
- For general customer service press 6.
IKEA Customer Service Hours
Live customer service representatives from IKEA are available 24 hours a day seven days a week.
IKEA Customer Service Phones
- IKEA customer service phone number is 1-888-888-4532. Phone lines are open Sunday – Saturday from 9am to 10pm
- For Kitchen and Business Sales you need to dial 1-888-888-4532. Phone lines are open Sunday – Saturday from 9am to 8pm EST
- For large item returns you need to dial 1-888-434-4532.
- To participate in the recall or for additional information you need to dial 1-866-856-4532.
IKEA Social Networks Customer Service
- IKEA customer service could be contacted via IKEA Facebook page. Typically customer service representative replies within an hour.
- You can also reach IKEA support via IKEA Twitter page
- You can view latest IKEA videos on IKEA Youtube page
- You can view latest IKEA photos on IKEA Instagram page
IKEA Live Chat Support
IKEA doesn’t offer live chat support. Best way to contact IKEA is to call them at 1-888-888-4532.
IKEA support e-mail
To contact IKEA via e-mail fill the following contact form and submit it by clicking the “Send us an e-mail” button.