How to Talk to a Live Person in IKEA Customer Service

If you need to contact a live person in IKEA customer service you need to dial 1-888-888-4532. To speak with a live agent, you need to press 6 at the main menu and stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For store information press 1.
  • For assistance with an existing purchase press 2.
  • To check delivery status or reschedule delivery press 3.
  • For sales press 4.
  • To purchase kitchen or if you are already purchased a kitchen press 5.
  • For general customer service press 6.

IKEA Customer Service Hours

Live customer service representatives from IKEA are available 24 hours a day seven days a week.

IKEA Customer Service Phones

  • IKEA customer service phone number is 1-888-888-4532. Phone lines are open Sunday – Saturday from 9am to 10pm
    EST
  • For Kitchen and Business Sales you need to dial 1-888-888-4532. Phone lines are open Sunday – Saturday from 9am to 8pm EST
  • For large item returns you need to dial 1-888-434-4532.
  • To participate in the recall or for additional information you need to dial 1-866-856-4532.

IKEA Social Networks Customer Service

IKEA Live Chat Support

IKEA doesn’t offer live chat support. Best way to contact IKEA is to call them at 1-888-888-4532.

IKEA support e-mail

To contact IKEA via e-mail fill the following contact form and submit it by clicking the “Send us an e-mail” button.


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