Centrelink Customer Service | Talk to a Live Person in Centrelink

If you need to speak to a live customer service representative in Centrelink customer service you need to dial 132-850. To speak with a live agent, you need to say “I don’t have one” when the automatic system prompts you need to say your customer access number, then press 1 and stay on the line (typical waiting time is about 10-15 minutes). Live customer service agents from Centrelink are available from 8am to 5pm Monday-Friday.

Centrelink Customer Service Hours

Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Centrelink Customer Support Phones

  • Centrelink Customer Support Phone is 132-850. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For ABSTUDY you need to dial 1800-132-317. Live customer service representatives from Centrelink are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Australian Victim of Terrorism Overseas Hotline you need to dial 1800-040-226. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For BasicsCard Balance Enquiry Line you need to dial 1800-057-111.
  • For BasicsCard General Enquiry Line you need to dial 1800-132-594.
  • For Cashless Debit Card Hotline you need to dial 1800-252-604. Live customer service representatives from Centrelink are available from 8:30am to 5pm AEST Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Australian Apprenticeships Line you need to dial 133-633. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Compensation Recovery you need to dial 1800-777-653. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Debt Recovery Line you need to dial 1800-076-072. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Employment Services Line you need to dial 132-850. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Families Line you need to dial 136-150. Live customer service representatives from Centrelink are available from 8am to 8pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Indigenous Call Centre you need to dial 1800-136-380. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Indigenous Debt Recovery Line you need to dial 1800-138-193. Live customer service representatives from Centrelink are available from 9am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink International Services Line you need to dial 131-673. Live customer service representatives from Centrelink are available from 8am to 5pm AEDT Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Multilingual Phone Service you need to dial 131-202. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Older Australians Line you need to dial 132-300. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Centrelink Phone Self Service Line you need to dial 136-240.
  • For Centrelink Reporting Line you need to dial 133-276.
  • For Centrelink Assistance for Isolated Children Line you need to dial 132-318. Live customer service representatives from Centrelink are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For Disability, Sickness and Carers Line you need to dial 132-717. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Emergency Information Line you need to dial 180-22-66. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Farmer Assistance Hotline you need to dial 132-316. Live customer service representatives from Centrelink are available from 8am to 8pm Monday-Friday, Saturday-Sunday closed.
  • For MH17 Family Support Hotline you need to dial 1800-517-382. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
  • For Services Australia Customer Compliance Line you need to dial 1800-086-400. Live customer service representatives from Centrelink are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

Centrelink Social Networks Customer Service

Centrelink Live Chat Support

Centrelink doesn’t offer live chat support. The best way to contact Centrelink is to call them at 132-850.

Centrelink Fax Number

  • For Centrelink International Services you need to dial 03 6222 2799.
  • For Centrelink Compensation Recovery you need to dial 1300 788 118.

Centrelink Mailing Addresses

Centrelink:
Reply Paid 7800
Canberra BC ACT 2610

Centrelink International Services:
PO Box 7809
Canberra BC ACT 2610 Australia

Centrelink Compensation Recovery:
PO Box 7803
Canberra BC ACT 2610

Centrelink support e-mail

Centrelink doesn’t offer live support via e-mail.

Centrelink Help Center

Centrelink Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed